IT Support, Team Lead (On-site MSP)

Ernest Gordon Recruitment Limited; England; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading IT solutions company seeks an IT Support Team Lead in Penrith to manage a team of engineers supporting over 500 schools across Cumbria. This on-site role requires strong leadership and IT support skills, including networking and cybersecurity. The ideal candidate will have experience in the education sector and be prepared for hands-on problem-solving. Competitive salary and benefits offered.

Benefits

Profit Sharing

Company Events

Sick Pay

School Holiday

Company Pension Scheme

Overtime

Qualifications

• Must have IT support experience, preferably in the education sector.
• Ability to lead and communicate effectively.
• Competent in building servers and network troubleshooting.

Responsibilities

• Lead a team of IT Field Engineers.
• Manage IT support tasks including networking and cybersecurity.
• Solve complex IT issues in a school environment.

Skills

IT Support Experience

Strong Leadership

Communication Skills

Network Troubleshooting

Experience in Education Sector

Tools

Windows

Azure Active Directory

Networking Protocols

Job description

Overview

IT Support, Team Lead (On-site MSP)

Penrith

40,000 to 50,000 + Profit Sharing + Company Events + Sick Pay + School Holiday + Company Pension Scheme + Overtime

Are you an IT Support Technician or similar looking to lead a small team that solves IT related issues for the education sector ranging from building servers to cybersecurity.

Do you want a Monday to Friday, site-based role where you will lead a small team of IT Field Engineers to help progress education through the power of technology. This opportunity gives you the chance to become the key figure in supporting schools around Cumbria, being the highest point of command in the area.

On Offer is the chance for a seasoned IT Support Technician to join a distinguished company which is partnered with over 500 schools and recognised as a world class employer. This industry leading company has over 40 years of experience and offers premium services across the UK. In this role there are also additional training on offer to help expand your skills.

In this role you will manage a team of field engineer technicians in supporting a range of schools with issues such as networking, digital transformation, cybersecurity, strategic planning and many more IT related issues. As an IT support leader, you will be expected to be the last line of defence against these issues offering premium solutions and decisions. As a team leader, you will also be expected to manage and monitor you team to ensure smooth operations.

The Ideal IT Support Team lead would be seasoned veteran in offering IT related issues, such as building servers, Windows and Azure Active Directories as well as network troubleshooting skills for various networking protocols and technologies. You will also be expected to be competent in your leadership and communication skills. The ideal candidate would also preferably have experience in the education sector.

The Role:

• On-site Support
• Various IT tasks such as building servers, networking and cybersecurity
• General problem solving
• Leading a team of IT Field Engineers

The Person:

• IT Support Experience
• Strong Leadership and communication skills
• Happy to work on site
• Within 20 miles from job site
• Pass DBS check

If you\'re interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

REF: BBBH21922