It Support Specialist

Tallis Amos Group Ltd (TAG); United Kingdom; On-site; GBP 28,000 - 31,000; Full time

Job summary

Tallis Amos Group is expanding and seeks an IT support specialist to provide technical expertise in their dealership. The role involves diagnosing technical issues, providing assistance to users, and ensuring the functionality of systems and networks. A comprehensive benefits package, professional development opportunities, and a competitive salary are offered.

Benefits

Comprehensive benefits package

Overtime and incentive structure

Pension scheme

23 days holiday plus bank holidays

Vitality Health Insurance

Ongoing professional development

In house training

Qualifications

• Previous experience working in a similar position required.
• Significant experience with IT hardware and software systems is essential.

Responsibilities

• Diagnosing and resolving technical problems for users.
• Setting up new hardware and software, configuring systems.
• Providing technical assistance to users via multiple communication methods.

Skills

Customer focussed approach

Technical problem solving

Communication skills

Knowledge of IT hardware and software systems

Knowledge of Microsoft Windows & Office 365

Job description

• Leominster, HR6 0QB
• 28k to 31k plus comprehensive benefits package

Essential Criteria

• Previous experience working in a similar position
• Customer focussed approach to providing technical support
• Significant experience working with IT hardware and software systems
• Knowledge of Microsoft Windows & Office 365

Tallis Amos Group are in growth and as we expand, we need help to support internal customers in all areas of the business. We are looking to hire an IT support specialist to provide technical expertise related to computer & phone systems, hardware, software and networks in our dealership.

Key Responsibilities:

• Diagnosing and resolving technical problems for users
• Setting up new hardware and software, configuring systems, and ensuring proper functionality.
• Performing routine maintenance on hardware and software
• Providing technical assistance to users, often through direct communication, via phone, email, or in-person.
• Monitoring computer systems and networks for issues and taking proactive steps to prevent problems.
• Ensuring the security and privacy of networks and computer systems, including user authorization and firewall management.
• Effectively communicating technical information to users with varying levels of technical expertise.
• Working in partnership with the IT managed service provider

In return for this TAG offer you an excellent pay and comprehensive benefits package with overtime and incentive structure, pension scheme, generous holiday allowance of 23 days plus bank holidays as well as Vitality Health Insurance. In addition to this TAG are committed to the ongoing professional development of all staff and offer each team member the chance to hone their skill set through class leading CPD and in house training.

Closing date for applications will be Friday 1st August 2025 with interviews to be scheduled shortly after

To discuss the role informally or find out any further information please get in touch with recruitment coordinator Guy Bunting on (phone number removed) or apply today.