IT Support Specialist

Jago Consultants; Bracknell; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading outside broadcasting company is seeking an IT Support Specialist to help maintain IT infrastructure and support employees. Responsibilities include operating computer systems, providing technical support, and assisting in IT projects. The ideal candidate will have at least 2 years in an IT support role and will receive a salary of £30,000 – £35,000 along with various benefits.

Benefits

Medical coverage

Dental coverage

Vision coverage

Pension Scheme

Discount programs

Life insurance

Qualifications

• Minimum of 2 years in an IT Support role.
• Proficient knowledge of Microsoft Windows Server and Desktop Operating Systems.
• Able to use own initiative and deliver superior service.

Responsibilities

• Operate & maintain all corporate computer systems and cloud environment.
• Perform systems and security monitoring.
• Provide 1st and 2nd line support to employees.

Skills

IT Support

Microsoft knowledge

LAN/WAN Technologies

Active Directory & Group Policy

Tools

Microsoft Windows Server

Adobe

Citrix

Job description

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IT Support Specialist required. Our client is the leading provider of outside broadcasting, fixed rig, remote production and media workflow solutions. With over 30 years of experience serving the broadcast and live events industry, they deliver the highly quality content with credits including The Championships at Wimbledon, The Premier League, British Horse Racing, Big Brother, Love Island and the award-winning channel 4 ‘Educating..’ series.

This is an exciting opportunity to continue your career in a growing IT department within the global leading outside broadcasting company. You will be helping the IT infrastructure and employee-related IT Support cases for all of NEP offices and employees.

Position Responsibilities

• Operate & maintain all corporate computer systems and cloud environment
• Perform systems and security monitoring
• Regular data and operating system backups, patches and software updates
• Configure, deploy and maintain local and remote IT equipment
• Assist deployments of new hardware and software solutions
• Assist with the planning, documentation and execution of IT projects
• Provide 1st and 2nd line support to employees
• Ensure IT tasks are completed within the SLA

Position Requirements

• Minimum of 2 years in an IT Support role
• Microsoft, Adobe knowledge
• Citrix knowledge – not essential
• Proficient knowledge of Microsoft Windows Server and Desktop Operating Systems
• LAN/WAN Technologies
• Active Directory & Group Policy knowledge
• VoIP Management and Apple MAC OS is a bonus
• Able to use own initiative and deliver superior service

Position Remuneration

• Monday to Friday
• Salary £30,000 – 35,000 DOE
• Medical, dental and vision coverage
• Pension Scheme
• Discount programs and Life insurance
• Many other benefits discussed at interview stag