IT Support & Procurement Assistant

Salt Digital Recruitment; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading recruitment agency in Ipswich is seeking an IT Service Catalogue & Procurement Assistant to support the smooth delivery of IT goods and services. This part-time on-site role involves managing the IT Service Catalogue, ensuring accurate information, and assisting with procurement processes. The ideal candidate will have GCSE-level education, experience in an IT office environment, and strong attention to detail.

Qualifications

• Experience in an IT or professional office environment.
• Knowledge of IT systems and good understanding of customer service principles.

Responsibilities

• Administer and update the IT Service Catalogue.
• Provide equipment and peripherals to staff.
• Monitor stock levels and liaise with colleagues.
• Handle standard and non-standard service requests.
• Support IT colleagues with procurement requests.

Skills

Attention to detail

Problem-solving skills

Good communication skills

Organisational skills

Education

GCSE-level education or equivalent

Job description

IT Service Catalogue & Procurement Assistant

Location: Ipswich (on-site, 5 days per week)

Contract: 12 months

Hours: 25 hours per week (ideally 9am-2pm, Monday to Friday)

Rate: £18.92/hour Umbrella

IR35: Inside IR35

Start date: Early September

About the role

We are looking for a detail-oriented and organised IT Service Catalogue & Procurement Assistant to join an established IT Operations team. This is a part-time role based on-site in Ipswich, supporting the smooth delivery of IT goods and services across the organisation.

You will play a key part in managing the IT Service Catalogue – the list of standard equipment and repeatable IT services available to staff – and supporting colleagues with procurement processes. Your work will help ensure that staff have the right technology in place to deliver excellent services.

What you’ll be doing

• Administer and update the IT Service Catalogue, ensuring information is accurate and up to date
• Provide equipment and peripherals to staff in line with agreed processes
• Monitor stock levels and liaise with colleagues to ensure availability
• Handle standard and non-standard service requests, following the correct processes
• Support IT colleagues with procurement requests, including raising purchase orders
• Publish pricing information for schools and related services each month
• Track the progress of IT requests and follow up where needed
• Assist with the delivery of minor IT projects and service improvements

What we’re looking for

• GCSE-level education or equivalent (NVQ2 in ICT or similar experience)
• Experience in an IT or professional office environment
• Knowledge of IT systems and good understanding of customer service principles
• Strong attention to detail and problem-solving skills
• Good communication skills, both written and verbal
• Organised, proactive and able to prioritise work effectively

*Rates depend on experience and client requirements

Job Information

Job Reference: JO-2508-355590

Salary: £0.00 - £18.92 per hour + Inside Ir35

Salary per: hour

Job Duration: 12 months

Job Start Date: 01/09/2025

Job Industries: Data

Job Locations: Suffolk

Job Types: Contract

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