IT Support Officer

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As IT support officer you monitor and maintain the computer systems and networks of INDEFF.
You’re the first point of contact for all IT-related questions from your colleagues.

Some of your responsibilities:

1. Managing and maintaining all internal IT related systems:
   • To watch over and maintain all our IT related infrastructure and our applications, such as: Okta, Office 365 suite (mail, sharepoint, teams…), Box, VMware vSphere, laptops…
   • Regular checks on security, perform internal audits.
2. Training within your competence area:
   • IT onboarding of new employees
   • Providing basic user training
3. Giving expert advice:
   • Keep your knowledge up to date in your specific competence area
   • Providing support to the INDEFF staff

About You

• You use detailed knowledge and expertise in your tasks, and you absorb easily new specific knowledge.
  Your domain of expertise: Infrastructures, ICT-platforms – and systems, Data, Cyber security, SAP, SharePoint, Azure, SaaS, Cloud, Networks, Office 365, Virtualization.
• Preferably, you already have prior experience with a similar job.
• You can work autonomously but you’re also a team player.