IT Support Officer

TN United Kingdom; Armagh; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking a dedicated IT Support Officer to join their team in Armagh. This role involves providing essential support for a wide range of IT systems, including troubleshooting, installation, and maintenance of hardware and software. You'll be the go-to person for professionals within the organization, ensuring smooth operations of Microsoft applications, laptops, PCs, and network setups. With a full-time schedule from Monday to Friday, this position offers a competitive salary, benefits including a pension scheme, and the chance to grow your career in a supportive environment. If you have a passion for IT and a positive attitude, this opportunity is perfect for you.

Benefits

Pension Scheme

Annual Leave

Public Holidays

Qualifications

• 1+ years of IT Support experience in a large organization.
• Strong knowledge of Microsoft applications and Windows OS.

Responsibilities

• Provide general IT support for the organization’s infrastructure.
• Install and support hardware and software including PCs and laptops.
• Assist the team with various duties to meet department goals.

Skills

IT Support Experience

Microsoft Applications

Windows Operating Systems

Hardware Support

Network Support

Positive Attitude

Team Player

Education

IT Degree or HND

Tools

PCs

Laptops

Printers

Routers

Job description

Job Title: IT Support Officer

We are seeking an IT Support Officer for a public sector client in Armagh. The role involves supporting a wide range of IT systems, including maintenance, troubleshooting, installation, and configuration. You will provide hardware and software support to professionals within the organization, covering Microsoft/Windows systems, laptops, PCs, printers, mobiles, and network support such as setup and configuration of hubs and routers. The position is primarily on-site at the Armagh office, with occasional travel to other sites across NI.

Working Hours

Hours: Full-time, Monday to Friday, generally 9-5.

What’s in it for you?

• Salary: £25,000 per annum
• Pension scheme
• Annual leave and public holidays
• Opportunity to utilize an IT Degree or HND
• Required: 1+ years of IT Support experience in a large organization, covering hardware, software, printers, networks, and routers
• Strong knowledge of Microsoft applications and Windows operating systems
• Positive attitude and team player
• Driving license and access to own vehicle

Key Responsibilities

• Provide general IT support for the organization’s infrastructure
• Install and support hardware and software including PCs, laptops, printers, routers, and Microsoft applications
• Assist the team with various duties to meet department goals
• Travel to other sites as needed

For a full job description and details of the application process, apply via the provided link or contact JP Rooney at VANRATH.