IT Support & Integration Coordinator / Manager

Hospitality Jobs UK; Dacorum; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Hospitality Jobs UK is seeking an IT Support & Integration Coordinator to manage system integrations and provide IT support within a collaborative environment. Join a rapidly growing hospitality recruitment platform offering flexible working options and a range of benefits, including generous holiday allowances and team incentives.

Benefits

25 days holiday + 8 bank holidays

Birthday off

Hospitality reward discounts

Team lunches & incentives

Flexible working options

Qualifications

• Strong communication and technical problem-solving skills required.
• Highly organised, analytical, proactive individual needed.
• Confident with Excel, CRMs, and support platforms.

Responsibilities

• Manage system integrations and deliver IT support.
• Troubleshoot data exchange and connectivity issues.
• Create, manage, and maintain XML feeds and API integrations.

Skills

Communication

Technical problem-solving

Organisational skills

Analytical skills

Job description

At HJUK, we’re redefining recruitment in hospitality and as our business grows, we’re now looking for an IT Support & Integration Coordinator to join our team.

Why Join HJUK?
Be part of one of the fastest-growing job board platforms in the UK.
Join a collaborative, supportive environment where your contributions truly make a difference. We give you the tools to succeed, with flexible working options—full-time, part-time (3–4 days), or school hours.

Benefits:
• 25 days holiday + 8 bank holidays
• Birthday off
• Hospitality reward discounts
• Team lunches & incentives
• Hybrid/flexible working

The Role:
We’re looking for a tech-savvy, organised individual to manage system integrations and deliver day-to-day IT support. You’ll be the key link between users, developers, and vendors—ensuring smooth data flow and fast issue resolution.

Key Responsibilities:
• Create, manage, and maintain XML feeds and API integrations
• Troubleshoot data exchange and connectivity issues
• Provide internal IT support (via email, phone, WhatsApp)
• Maintain integration logs, support tickets, and documentation
• Support system testing, updates, and process improvements

What You’ll Bring:
• Strong communication and technical problem-solving skills
• Highly organised, analytical, and proactive
• Ability to work with internal teams and external vendors effectively
• Confident working with Excel, CRMs, and support platforms

Desirable:
• Previous IT support or integration experience
• Familiarity with SaaS tools, ticketing platforms, and data formatting
• Understanding of APIs and XML systems connectivity
• Experience with XML feed creation and integration

HJUK is the UK’s dedicated job platform for the hospitality sector built by people who know the industry inside out. We help operators attract relevant, high-quality candidates through a specialist job board backed by real expertise, industry partnerships and personalised support.