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IT Support Engineer (Newbury)
Healthy Careers
Shaw
On-site
GBP 25,000 - 45,000
Full time
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Job summary
An exciting opportunity awaits IT support engineers at a forward-thinking company that has been delivering bespoke IT solutions for over a decade. Join a dynamic team focused on innovation and growth, where your skills will be valued and developed. This role offers a stable career path with ample support and opportunities for progression. If you are passionate about technology and customer service, this position will provide you with the chance to thrive in a supportive environment while contributing to the success of diverse businesses.
Qualifications
- Minimum 1 year experience in a Managed Service Provider (MSP) environment.
- Strong customer focus and problem-solving skills.
Responsibilities
- Provide IT support and solutions for various clients.
- Manage and maintain IT systems and infrastructure.
Skills
Education
Tools
Job description
IT Support Engineer
Permanent
Full-time
Company Profile
An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple talented IT Support Engineers to join the team due to continued growth and expansion in customer base and demand.
Opportunity
This is a fantastic opportunity for IT support engineers looking to join a forward thinking and rapidly growing company, who can offer lots of support and development as well as progression and the opportunity of great career with unrivalled job security and stability.
Job Profile
The job will suit skilled IT support engineers with a minimum of 1 year proven and demonstrable experience within a Managed Service Provider (MSP) environment. The successful candidates will need a customer focused approach and a commitment to service delivery, as well as a diligent and logical approach to working with strong problem-solving skills.
Skill/Experience
- Active directory and group policy administration, Windows Server 2008 and above.
- Windows technologies such as Windows Server and Desktop operating systems.
- Windows Desktop 7 and above.
- Windows Microsoft Office
- Microsoft 365 Administration
- System build, deployment and maintenance
- Understanding of networking technologies (Routers / Switches)
- Understanding of networking fundamentals (DNS / DHCP / EMAIL etc.)
- Recognised accreditations (MCP's, CompTIA).
- Foundation Certificate in ITIL.
- VoIP knowledge, preferably Gamma.
- Experience with SharePoint On-Line
- Exposure to Meraki, Cisco and Draytek switch, router and wireless infrastructure.
- Knowledge and experience with monitoring, antivirus and backup technologies
- Apple products and support.
- Knowledge of desktop imaging software/services
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