IT Support Engineer - MSP

Job Location
- United Kingdom -- England -- North East England -- Northumberland -- Bradford

Job Type
Permanent

Posted
20 May 2024

IT Support Engineer - MSP
Bradford
Up to £30,000

CV Screen is looking for an IT Support Engineer with experience working in an MSP to join a tech solutions company based in Bradford. You will join an established and successful business where there is ample opportunity for training and progression.

ROLE RESPONSIBILITIES

1. Monitor, review and resolve technical support tickets and calls
2. Management of tickets escalated to 3rd parties both internally and externally
3. Liaise with presales to offer advice and solutions to customer issues
4. Occasional client site visits to support project work and deliver technical resolutions
5. Provide support to junior team members

REQUIREMENTS

1. Microsoft 365 Product suite
2. Knowledge of Windows 10 and Microsoft Server

SALARY
To £25,000 - £30,000

OFFICE LOCATION
This is a hybrid role, with at least 3 days working in the offices which are based in Bradford.