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IT Support Engineer (Hybrid)

Sweden Renewable Energy Investments AB

Mold

Hybrid

GBP 34,000 - 38,000

Full time

13 days ago

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An exciting opportunity awaits at a fast-growing business specializing in IT services. Join a dynamic team that is at the forefront of technology, where you'll provide essential technical support and lead innovative IT projects. This role offers the chance to develop your career while working with cutting-edge technologies. As part of this forward-thinking firm, you'll play a crucial role in ensuring seamless IT operations for clients, while also enjoying the benefits of a supportive work environment. If you're passionate about technology and eager to grow, this position is perfect for you.

22 days holiday

Comprehensive private pension

On-site gym

Access to vehicle for client visits

Proven experience in IT support roles is desirable.
Expertise in Windows Server and Microsoft 365 is essential.

Deliver technical support to clients, resolving hardware and software issues.
Monitor and maintain IT systems to minimize disruptions.

IT support experience

Windows Server environments

Microsoft 365 (Teams, SharePoint, OneDrive)

Cyber Security knowledge

Networking (Switching, Routing, Firewalls, DNS, DHCP, TCP/IP, VLAN, VPN)

Microsoft Azure

Microsoft Entra

Microsoft Intune

This is a great opportunity to join a fast growing business providing professional IT services. Due to the planned growth, there will be genuine opportunities to develop your own career.

In this role, you will provide technical support, lead innovative IT projects and be a fundamental part of the business during this exciting growth stage, all while working with cutting-edge technologies.

Your Responsibilities

Deliver 1st, 2nd & 3rd tier technical support to clients, resolving hardware, software, and networking issues.
Monitor and maintain clients' IT systems through our RMM to minimise disruptions and downtime.
Assist/Lead the design and implementation of IT projects and solutions tailored to clients' needs.
Stay updated with the latest technology trends to continually improve service delivery.

What We Require

Desirable not essential as all levels of experience will be strongly considered.

Proven experience in IT support roles.
Expertise in Windows Server environments and Microsoft 365 (Teams, SharePoint, OneDrive).
Understanding of Cyber Security (Compliance & Technical levels).
Proficiency in networking (Switching, Routing, Firewalls, DNS, DHCP, TCP/IP, VLAN, VPN).
Hands-on experience with Microsoft Azure, Entra, and Intune.

Whats In It For You