IT Support Engineer (Derbyshire)

Usedtrucksfrsaleusa.com; Belper CP; On-site; GBP 25,000 - 30,000; Full time

Job summary

A growing company in Derbyshire is seeking an IT Support Engineer for a permanent role. The position involves resolving IT incidents, managing service requests, and providing support for IT projects. Ideal candidates will have strong technical knowledge and a desire for professional development.

Benefits

25 days Holiday (+ BHs)

Pension

Life Assurance

BUPA Medical/Dental

Training & Professional Development

Qualifications

• Experience in diagnosing and resolving IT incidents to 2nd line level.
• Full UK Driving Licence and own vehicle preferred.
• Technical environment experience: Office 365, Windows, Active Directory.

Responsibilities

• Manage IT service requests and resolve IT incidents to 2nd line level.
• Set up end-user hardware using imaging and automated Device Management systems.
• Support IT projects including software/hardware upgrades and rollouts.

Skills

IT incident resolution

Managing IT service requests

Hardware setup

Remote support tools

Networking knowledge

Job description

IT Support Engineer

Derbyshire

Permanent

to £30,000 (DOE)

IT Support Engineer needed for a permanent position in Derbyshire around 10 miles north of Derby.

A superb opportunity for an IT Support Technician with experience of diagnosing + resolving IT incidents to 2nd line level.

A chance to join an established and growing business with a proven track record in their industry. Start ideally June/July 2025.

Key experience + responsibilities will include:

• Managing IT service requests from end-users + resolving IT incidents to 2nd line level.
• Setting up end-user hardware using imaging and automated Device Management systems.
• Using IT Service Desk logging systems + Remote Support Tools.
• Escalating more complex issues to 3rd Line IT Support teams and external 3rd party providers.
• Supporting IT projects including software / hardware upgrades + rollouts.
• Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G).
• Full UK Driving Licence and own vehicle preferred.
• Benefits: Salary to £30k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance + BUPA Medical/Dental + Training & Professional Development + More!