IT Support Engineer - Build & Deployment (Basingstoke)

Hemmersbach; Basingstoke; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a dynamic team at a forward-thinking IT infrastructure company, where you'll play a crucial role in preparing and deploying desktop solutions for large-scale corporate clients. As an IT support engineer, you'll ensure that all equipment is operational and ready for redeployment. This role offers a unique opportunity to contribute to a socially responsible company that invests in meaningful initiatives. If you're passionate about IT support and want to make a difference, this position is perfect for you!

Qualifications

• Experience in IT support services with diagnostic capabilities.
• Proficient in Windows applications and SCCM for build and deployment.

Responsibilities

• Prepare and deploy desktop solutions for corporate clients.
• Ensure all logistical and inventory needs are met for seamless operations.

Skills

IT support services

Diagnostic capabilities

Support capabilities using Windows-based applications

SCCM Build & Deployment

Ticketing systems (ServiceNOW)

Tools

M365

Windows 10

Active Directory (A.D)

SCCM

Job description

Direct message the job poster from Hemmersbach

Role:

• As operations for a number of clients continue to expand, we now seek to appoint a skilled IT support engineer, based at our dedicated Deployment Centre in Basingstoke, that can resolve and prepare various desktop solutions, ready for distribution to our large-scale corporate clients across the UK.
• Providing a centralised preparation and deployment service at the center, you will take responsibility for imaging, preparation and pre-shipment testing - ensuring that the equipment is fully operational, ready for redeployment onsite.
• This role is also responsible for ensuring all logistical and inventory needs within the warehousing is met allowing zero delays and a seamless RTB operation.

Requirements:

• Previous experience in the delivery of IT support services
• Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM)
• Experience that includes SCCM Build & Deployment as well as ticketing systems (ServiceNOW)
• Due to the varied nature of the role, it may be subject to enhanced referencing or vetting

Be Part of Us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology and Supply Chain

Industries

IT Services and IT Consulting