IT Support Engineer - Ballyclare

MCS Group; Newtownabbey; On-site; GBP 31,000; Full time

Job summary

A recruitment agency is seeking an IT Support Engineer for a 6-month temporary position in the Ballyclare area. The role involves providing IT support, managing user accounts, and assisting with internal projects. Candidates should have strong technical skills, especially in Active Directory and Office 365. This is an on-site position, ensuring a convenient work location and minimal commuting. Competitive salary of £30,500 per annum is offered.

Benefits

33 days annual leave

Competitive salary

Opportunities for IT advancement

Qualifications

• Strong technical expertise and customer-focused approach.
• Experience in IT support with Active Directory and Office 365.
• Ability to manage Active Directory and Office 365 environments.

Responsibilities

• Provide first to third line IT support.
• Set up new user accounts and configure hardware.
• Support internal projects such as asset management.

Skills

Technical expertise

Customer-focused approach

Troubleshooting skills

Experience with Active Directory

Experience with Office 365

Knowledge of modern printer systems

Cloud backups knowledge

Experience with SQL

Familiarity with asset management systems

Job description

Overview

MCS Group is looking for an IT Support Engineer for a 6 month temporary post in the Ballyclare area! As IT Support Engineer, you will play a hands on role in the day to day support of software and systems for our client. This is an on-site position in the Ballyclare area, so is ideal for someone who wants to avoid the Belfast commute!

The Position

• Providing first to third line IT support, including resolving tickets and technical issues.
• Setting up new user accounts and configuring hardware (including Android devices and modern printer systems).
• Supporting internal projects such as asset management and cloud backups.
• Managing Active Directory and Office 365 environments.
• Assisting with change management requests and system upgrades.

The Person

• This role is ideal for someone with strong technical expertise and a customer-focused approach, confident working across a range of IT support tasks.
• Experience in IT support, including Active Directory and Office 365 is essential.
• Knowledge of modern printer systems and cloud backups.
• Strong troubleshooting skills with a focus on excellent customer service.
• Experience with SQL is nice to have.
• Familiarity with asset management systems.

Salary

£30,500 per annum (paid at a rate of £14.66/hour).

Hours

40-hour working week

Holidays

33 days" annual leave (including bank holidays) accrued pro rata.

To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Jill Johnston, Head of IT Contracts, at MCS Group 02896 935 509.

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs www.mcsgroup.jobs

MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.

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