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IT Support Engineer – 10950SM
Proactive.IT Appointments Limited
Woking
On-site
GBP 30,000 - 50,000
Full time
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Job summary
An established industry player is seeking a skilled 2nd/3rd Line Support Analyst to join their team in Woking. In this role, you'll be instrumental in enabling local users to operate effectively, providing essential support across deskside and network environments. Your expertise in ITIL processes and familiarity with ITSM systems will be crucial as you tackle both BAU and project work. This is a fantastic opportunity to advance your career in a dynamic setting where your contributions will be valued and recognized. If you're ready to take the next step, this position offers a chance to make a significant impact in a supportive environment.
Qualifications
- Experience in 2nd/3rd Line Support and confident working deskside.
- Familiarity with ITIL processes and ITSM systems is essential.
Responsibilities
- Enable local users to operate effectively and provide support.
- Handle BAU and project work related to IT support.
Skills
Job description
10950SM
Market + Benefits – On Site
2nd/3rd Line Support Analyst – Woking – Our European client is looking for an experienced 2nd/3rd Line IT Support Analyst to enable local users to operate effectively. You will have experience of 2nd/3rd Line Support and be confident working deskside/Server Room on Networks, Infrastructure and Laptops. You will have experience of the following:
- Working with Third Parties
- Familiarity with ITIL processes and ITSM systems
- Experience in both Deskside and Network Support
- Active Directory
- Office 365
- BAU and Project Work
- On Site
If this could be your next career move, please forward your CV.
Due to the volume of applications received for positions, it will not be possible to respond to all applications, and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website here.
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