It Support Engineer

TieTalent; Worcester; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading logistics company in Worcester is seeking an experienced IT Support Engineer to join their team. You will provide crucial IT support across the company’s infrastructure, manage Windows environments, and ensure smooth operations. The ideal candidate has strong Microsoft technologies experience, particularly with Azure and M365, along with solid networking skills. This is a fully on-site position, offering a stable and welcoming work environment.

Benefits

Stable and welcoming work environment

Opportunity for recognition and impact

Qualifications

• 5+ years of experience in IT support or related field.
• Hands-on experience with Windows environments.
• Familiarity with network protocols.

Responsibilities

• Provide end-to-end IT support across the company’s infrastructure.
• Monitor and manage Windows environments including Azure AD & Microsoft 365.
• Handle network protocols—particularly DHCP and DNS configuration.

Skills

Strong understanding of Microsoft technologies: Windows OS, M365, Azure

Solid experience with DHCP and DNS

Knowledge of networking fundamentals

Great interpersonal skills

Ability to work independently

Job description

About

IT Support Engineer

Worcester (On site 5 days per week)

£35,000 - £45,000

Chapman Tate Associates is proud to be partnering with one of our longest-standing clients—a recognised leader in the logistics industry with deep roots in the Worcester area. As they continue to invest in their technology infrastructure, we’re now looking to bring an experienced IT Support Engineer into their thriving team.

About The Role

This is a fully on-site position, perfect for someone who enjoys rolling up their sleeves and being hands-on with systems, hardware, and users daily. You’ll be part of a close-knit IT function where your contributions will be integral to the smooth running of operations across the business.

What You’ll Be Doing

• Providing end-to-end IT support across the company’s infrastructure
• Monitoring and managing Windows environments (including Azure AD & Microsoft 365)
• Handling network protocols—particularly DHCP and DNS configuration and troubleshooting
• Working closely with internal teams to solve issues quickly and efficiently
• Supporting on-site hardware, software installations, and updates
  
  

What We’re Looking For

• Strong understanding of Microsoft technologies: Windows OS, M365, Azure
• Solid experience with DHCP and DNS
• Knowledge of networking fundamentals
• Great interpersonal skills and the ability to work independently
• Willingness to work fully on-site in Worcester Monday–Friday
  
  

Why Apply?

This is more than just a support role—it’s an opportunity to become part of a company that values long-term commitment and prides itself on a stable and welcoming work environment. If you’re looking for a role where your experience will be recognised and your presence truly felt, this could be the place for you

Nice-to-have skills

• Azure
• DHCP
• DNS
• Networking
• Worcester, England, United Kingdom
  
  

Work experience

• Solutions Engineer
• Systems Administrator
  
  

Languages

• English