IT Support Engineer

Elevate Technology Group Ltd; Wath upon Dearne; On-site; GBP 30,000 - 35,000; Full time

Job summary

An innovative manufacturing company is seeking an experienced IT Support Engineer to join their internal IT team in Rotherham. The ideal candidate will have strong technical support skills and be responsible for providing 1st and 2nd Line IT Support. You'll manage Active Directory and assist with IT projects while contributing to digital transformation. This role offers opportunities for career progression in a dynamic environment.

Benefits

Private Healthcare

Car Allowance

Private Pension Scheme

25 Days Holiday + Bank Holidays

Qualifications

• Experience with 1st Line and 2nd Line IT Support.
• Familiarity with Active Directory, Group Policy, and Microsoft 365.
• Strong troubleshooting skills across hardware and software.

Responsibilities

• Provide IT Support across hardware, software, and networks.
• Troubleshoot Windows environments and manage user accounts.
• Assist with IT projects and monitor systems performance.

Skills

Technical support skills

Windows 10/11

Active Directory

Microsoft 365

Networking

Job description

Overview

Job Title: IT Support Engineer
Location: Rotherham, South Yorkshire
Salary: £30,000 - £35,000 plus Private Healthcare, Car Allowance, Private Pension Scheme, 25 Days Holiday Bank Holidays, and more

We're working with an innovative manufacturing company in Rotherham that is looking for an experienced IT Support Engineer to join their internal IT team.

This role is ideal for someone with strong technical support skills who wants to be hands-on across infrastructure, systems, and user support. You'll play a key role in maintaining and developing IT systems while also contributing to digital transformation and IT improvement projects.

Key Responsibilities

• Provide 1st Line and 2nd Line IT Support across hardware, software, networks, and end-users
• Troubleshoot and administer Windows 10/11 and Windows Server environments
• Manage Active Directory, Group Policy, and Microsoft 365 (Teams, Exchange, SharePoint, OneDrive)
• Deliver IT support for desktops, laptops, printers, mobile devices, and telephony
• Handle user account administration, password resets, onboarding/offboarding
• Assist with IT projects including hardware refresh, system upgrades, and infrastructure improvements
• Monitor and maintain IT systems performance, escalating to senior engineers and 3rd parties when required

Technical Environment Includes

• Windows 10/11, Windows Server, Active Directory, Group Policy
• Microsoft 365, Teams, SharePoint, Exchange, OneDrive
• Networking (TCP/IP, DNS, DHCP, switches, routers, firewalls)
• Endpoint security, data backup, disaster recovery tools

This is an excellent opportunity for an IT Support Engineer in Rotherham who wants to broaden their technical exposure and develop their career within a fast-moving, innovative manufacturing environment.

You'll gain experience across a wide technical stack, with career progression routes into Systems Administration, Infrastructure Engineering, or IT Project Delivery.

Additional Information

Key Words: IT Support Engineer Rotherham, IT Jobs South Yorkshire, IT Support Technician, 1st Line Support, 2nd Line Support, IT Helpdesk Jobs, Desktop Support, Internal IT Support, Microsoft 365 Support, Active Directory Jobs, Windows Server Support, Networking Jobs Rotherham, Infrastructure Support, IT Jobs in Manufacturing