IT Support Engineer

Circle Group; Stockport; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading Managed Service Provider in Stockport is searching for an IT Support Engineer to enhance their team. This role offers a dynamic working environment where you will independently resolve technical issues while engaging directly with customers. With a focus on professional growth, the position includes training opportunities while providing essential on-site support.

Benefits

25 days annual leave (plus Bank Holidays)

Training and development opportunities

Generous pension scheme

Qualifications

• Full UK Drivers Licence - essential.
• Experience in a customer-facing role.

Responsibilities

• Resolve support tickets independently or escalate issues.
• Provide on-site customer support.

Skills

Experience in a Service Desk/MSP role

Windows Server Operating Systems

Active Directory

Proficient with M365

Networking knowledge - DNS, DHCP

Customer-facing skills

Job description

IT Support Engineer - MSP - Stockport - £26K-£29K DOE

As the IT Support Engineer, you will be joining a close-knit and sociable Managed Service Provider with a strong emphasis on culture fit alongside technical ability.

In this role, you'll have the autonomy to resolve support tickets independently or escalate issues to senior technical staff when necessary. This responsibility provides valuable exposure to a wide range of technologies and challenges, helping you develop your skills and advance your career. The position also involves some on-site customer support, so you must hold a full UK driving licence and have access to your own vehicle.

Key Skills Required

• Experience in a Service Desk/MSP role
• Windows Server Operating Systems
• Active Directory
• Proficient with M365
• Networking knowledge - DNS, DHCP
• Customer-facing skills / Experience in a customer-facing role
• Full UK Drivers Licence - essential

Company Benefits

• Starting salary between £26,000-£29,000 depending on experience
• 25 days annual leave (plus Bank Holidays)
• Training and development opportunities to earn new certifications
• Dedicated monthly training sessions
• Generous pension scheme

Interested? Don’t worry if your current CV isn’t up to date—please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat.

Key words: Windows Server, Microsoft, MSP, Stockport, Cheshire, Manchester, Cheadle, Wythenshawe, Wilmslow, Office 365, Azure, Networking, VMWare

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn a referral bonus if you refer someone who fills the role! We also offer an iPad if you refer a new client to us and we successfully recruit for them.

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