IT Support Engineer

Jonathan Lee Recruitment; Shrewsbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity as an IT Support Engineer with a forward-thinking company in Telford offers variety, challenge, and the chance to make a significant impact. You'll be responsible for maintaining critical systems and providing support while working collaboratively with various stakeholders. This role requires proficiency in C#, SQL, and a strong commitment to high standards, fostering professional development in a renowned engineering hub.

Qualifications

• Proficiency in C# and SQL; understanding of ASP.NET.
• Experience in IT helpdesk or technical support roles.
• Strong problem-solving skills and ability to work in a fast-paced environment.

Responsibilities

• Maintain and enhance internal Information Management System (IMS).
• Provide first-line support for the on-site MRP system (Sage 200).
• Assist in troubleshooting the SQL-based data warehouse.

Skills

C#

SQL

Problem Solving

Technical Support

Communication

Job description

Are you ready to take your IT career to the next level? This is your chance to join a forward-thinking organisation that thrives on innovation and excellence. As an **IT Support Engineer**, you'll play a pivotal role in ensuring the seamless operation of critical business systems while working on exciting projects that blend traditional IT support with software development and infrastructure oversight. If you're looking for a role that offers variety, challenge, and the opportunity to make a real impact, this could be the perfect fit for you.

What You Will Do:

- Maintain, update, and enhance the company's internal Information Management System (IMS).

- Provide first-line support for the on-site MRP system (Sage 200), ensuring smooth operations.

- Assist in maintaining and troubleshooting the SQL-based data warehouse to support data-driven decision-making.

- Deliver hands-on IT support to end users across the site, working collaboratively with the company's Managed Service Provider (MSP).

- Help oversee on-site servers, networking equipment, and backup systems to ensure infrastructure reliability.

- Create and maintain IT support documentation and standard operating procedures for streamlined processes.

What You Will Bring:

- Proficiency in C# and SQL, with a solid understanding of ASP.NET application environments.

- A proven track record in troubleshooting, with experience in IT helpdesk or technical support roles.

- Strong problem-solving skills and the ability to work effectively in a fast-paced environment.

- A proactive and collaborative mindset, with excellent communication skills.

- A commitment to maintaining high standards and contributing to the company's success.

This role is central to the company's mission of delivering cutting-edge automated inspection and testing systems to leading industries worldwide. With over 25 years of expertise, the organisation is committed to innovation, quality, and customer satisfaction. Joining this team means being part of a company that values its employees and encourages professional growth.

Location:

The role is based in Telford, offering a fantastic working environment in a globally recognised engineering hub.

Interested?:

Don't miss this opportunity to make a real impact as an **IT Support Engineer**. Apply now to take the next step in your career and join a company that's shaping the future of technology.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.