IT Support Engineer

identifi Global Resources; Poole; On-site; GBP 80,000 - 100,000; Part time

Job summary

A technology staffing agency is seeking an IT Support Engineer for a deployment project in Poole. This hands-on role includes setting up a Refresh Clinic, device refreshes, and supporting users through transitions at a secure defence site. Active SC Clearance is essential for this position. Ideal candidates should have proven experience in IT deployments and comfort working in structured, secure environments.

Qualifications

• Active SC Clearance (essential).
• Proven experience in IT deployments, hardware support, or migration projects.
• Comfortable working in structured, secure environments.

Responsibilities

• Set up and operate a Refresh Clinic to support the device migration.
• Relocate devices between storage and clinic areas as instructed.
• Perform device refreshes, including handover and collection from users.
• Log into devices and follow configuration steps under supervision.
• Update the workflow management system accurately at every stage.
• Escalate unresolved issues to Post-Migration Support or Site Manager.
• Conduct daily stock checks and assist with secure storage of hardware.
• Label and package returned devices for refurbishment or disposal.

Skills

IT deployments

Hardware support

Migration projects

Adaptability in structured environments

Job description

Job Title: IT Support Engineer – Deployment Project

Location: Onsite – Hamworthy, Poole Harbour, BH15

Rate: £25 per hour

Contract Type: Inside IR35

Start and End: 24th Oct - 16th Dec

Security Clearance: Active SC Clearance Required

We are seeking a security-cleared IT Support Engineer to support a high-profile hardware migration and deployment project at a secure defence site near Poole Harbour.

This is a hands-on role within the Early Life Support (ELS) team, focused on end-user device refreshes and supporting users through the transition.

Responsibilities:

• Set up and operate a Refresh Clinic to support the device migration
• Relocate devices between storage and clinic areas as instructed
• Perform device refreshes, including handover and collection from users
• Log into devices and follow configuration steps under supervision
• Update the workflow management system accurately at every stage
• Escalate unresolved issues to Post-Migration Support or Site Manager
• Conduct daily stock checks and assist with secure storage of hardware
• Label and package returned devices for refurbishment or disposal

Requirements:

• Active SC Clearance (essential)
• Proven experience in IT deployments, hardware support, or migration projects
• Comfortable working in structured, secure environments

This is a fantastic opportunity for an experienced IT Support professional to contribute to a critical defence rollout project.