IT Support Engineer

Omegro; Northampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A technology services company in the UK is seeking a proactive IT Support Engineer to join their Core Platform team. Responsibilities include supporting end-users, managing hardware and software, and maintaining business systems. Ideal candidates will have IT support experience, strong Office 365 skills, and basic networking knowledge. The role offers competitive salary and benefits including medical insurance and annual leave.

Benefits

Competitive salary

Private medical insurance

Life assurance cover

Employer pension contribution

Group income protection

25 days annual leave

Qualifications

• Experience in a Microsoft-focused environment.
• Familiarity with Microsoft Entra ID.
• Basic understanding of IP, DNS, and switches.

Responsibilities

• Support laptops, mobiles, and other hardware.
• Provide 1st/2nd line support for Office 365.
• Manage users and licenses in Microsoft Entra ID.
• Assist with networking tasks.

Skills

IT support experience (1st/2nd line)

Strong Office 365 skills

Basic networking knowledge

Good organisational skills

Eagerness to learn

Job description

Overview

Omegro Business Unit - VBU - Verilocation Transport

Job Summary: We’re looking for a proactive IT Support Engineer to join our Core Platform team, supporting end-users and maintaining key business systems while gaining hands-on experience with modern cloud and infrastructure technologies. You’ll work across hardware, software, and networking, assist with ISO compliance, and have opportunities to collaborate with developers, platform engineers, and DBAs to expand your skills into Azure, automation, and more.

What You’ll Do

• Support laptops, mobiles, and other hardware
• Handle onboarding/offboarding of staff
• Provide 1st/2nd line support for Office 365 and other applications
• Manage users, groups, and licenses in Microsoft Entra ID
• Assist with networking tasks (cabling, IP troubleshooting, switch checks)
• Help maintain server racks and in-house infrastructure
• Keep documentation up-to-date and assist with ISO 27001 compliance
• Take part in out-of-hours support (shift-based) with shift allowance

What We’re Looking For

• IT support experience (1st/2nd line) in a Microsoft-focused environment
• Strong Office 365 skills and familiarity with Microsoft Entra ID
• Basic networking knowledge (IP, DNS, switches)
• Good organisational and documentation skills
• Eagerness to learn and collaborate across technical teams

What do we offer?

• Competitive salary
• Private medical insurance
• Life assurance cover
• Employer pension contribution
• Group income protection
• Flexible benefits to suit your lifestyle
• 25 days annual leave with options to purchase annual leave

Note: Worker Type and Number Of Openings are listed below.

Worker Type

Regular

Number Of Openings Available

1