IT Support Engineer

The One Group; Newmarket; On-site; GBP 35,000; Full time

Job summary

A recruitment agency is seeking an IT Support Engineer in Newmarket. You will handle 1st and 2nd line support, manage systems, and work on infrastructure projects. Ideal candidates will have experience in IT support, strong communication skills, and a driving license. This role offers professional growth, training, and excellent benefits.

Benefits

Professional growth opportunities

Training opportunities

Mileage paid for travel

Qualifications

• 2nd Line IT Support experience - O365, AD, Intune, Windows Server.
• Strong communication skills - You'll be working with teams across the business.
• Full UK driving licence & car - Travel between sites on occasions (mileage paid).
• Full right to work in the UK without any restrictions.

Responsibilities

• Handling more complex tickets, not just password resets.
• Managing and supporting a range of applications such as O365.
• Configuring and deploying new desktops and laptops.
• Gathering requirements and setting expectations with various stakeholders.

Skills

2nd Line IT Support experience

Strong communication skills

Full UK driving licence & car

O365

Active Directory (AD)

Intune

Windows Server

Job description

IT Support Engineer

Newmarket

£35k

Are you ready to step up and take on a role where you're more than just a number? As an IT Support Engineer, you'll work closely with the Head of IT and a growing IT team, playing a key role in the company's ongoing success.

What You'll Be Doing:

• 1st and 2nd Line IT Support - Handling more complex tickets, not just password resets.
• Systems Administration - Windows environment.
• Infrastructure Projects - Supporting improvements and rollouts.
• O365 & Networking - Managing and supporting a range of applications.
• Hardware Setup - Configuring and deploying new desktops and laptops.
• Stakeholder Management - Gather requirements and set expectations with various stakeholders

What You'll Need for this IT Support Engineer role:

• 2nd Line IT Support experience - O365, AD, Intune, Windows Server.
• Strong communication skills - You'll be working with teams across the business.
• Full UK driving licence & car - Travel between sites on occasions (mileage paid).
• Full right to work in the UK without any restrictions

This is a fantastic opportunity where you'll play a key role in IT support and infrastructure projects. With a strong focus on professional growth, training opportunities, and great benefits, this role is perfect for a motivated 2nd Line IT Support Engineer looking to take the next step in their career.

For more information and a full job description on this IT Support Engineer role, please contact Andy Clarke at The One Group.