IT Support Engineer

Red Bull Racing & Red Bull Technology; Milton Keynes; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading motorsport organization in Milton Keynes is seeking a skilled IT Support Specialist to ensure high performance standards in their software systems. Responsibilities include diagnosing technical issues, supporting Microsoft and Mac OS applications, and managing user expectations. Ideal candidates should have proven experience with client operating systems and be willing to travel. This position offers a competitive benefits package including a bonus scheme, private healthcare, and more.

Benefits

Bonus scheme

Private healthcare

Pension scheme

On-site gym

Free daily food allowance

Qualifications

• Proven experience with Microsoft and Mac OS applications and client operating systems.
• Hands on experience configuring and troubleshooting Windows 10/11 and Microsoft Office 365.
• Willingness to travel.

Responsibilities

• Diagnose and resolve technical issues related to hardware, software, and network connectivity.
• Troubleshoot software installations and compatibility issues.
• Create user-friendly guides and documentation for common issues.

Skills

Incident resolution

Troubleshooting Microsoft and Mac OS applications

Networking concepts

Familiarity with Microsoft 365 services

Documentation and training

Tools

Jamf products

Active Directory

Job description

Supporting excellence on and off the track, our business functions are the backbone of our success. Our talented teams ensure everything runs at peak efficiency in a fast-paced, high-performance environment.

If you’re passionate, driven, and ready to make an impact behind the scenes of elite motorsport, we want to hear from you!

This role requires a balance of technical expertise, collaboration, and forward-thinking to ensure today’s software remains effective in the future. The right person will have deep knowledge of software architecture and the ability to uphold high IT performance standards across the organisation.

Main responsibilities of the role:

• Incident Resolution: Diagnose and resolve technical issues related to hardware, software, and network connectivity.
• Microsoft and Mac OS Support: Troubleshoot software installations, configuration, and compatibility issues.
• Networking: Familiarity with TCP/IP, DNS, DHCP, and LAN/WAN concepts.
• Microsoft 365 (M365) Services: Troubleshoot M365 account issues, permissions, and access.
• Documentation and Training: Create user-friendly guides and documentation for common issues.
• User Communication: Manage user expectations and provide timely updates on issue resolution.

Essential attributes for success:

• Proven experience with Microsoft and Mac OS applications and client operating systems.
• Hands on experience configuring and troubleshooting client operating systems and applications including (physical and virtual): Windows 10/11, Microsoft Office 365, Exchange, and business systems.
• Hands on experience with Active Directory and Group Policies.
• Extensive knowledge of Jamf products
• Willingness to travel.

Ready to be part of a team that pushes boundaries both on and off the track? At Red Bull Racing, we believe in rewarding excellence and fuelling potential. As part of our Support Functions team, you’ll enjoy a competitive package of benefits designed to keep you at your best—on every level.

That includes access to:

• Bonus scheme.
• Private healthcare.
• A pension scheme.
• On-site gym.
• Free daily food allowance.
• And many more!

It’s all part of our commitment to creating a workplace that’s as exceptional as the people who make it thrive. Join us—and help power the team behind the team.