IT Support Engineer

Elevate Technology Group Ltd; Hatfield Woodhouse; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading IT services company is seeking an IT Support Engineer to provide technical assistance to customers through onsite and remote support. The successful candidate will possess strong troubleshooting skills and knowledge of Windows Server, Networking, and Virtualization Technologies. This role offers a salary range of £28,000 - £35,000, alongside benefits such as private healthcare and pension.

Benefits

30 Days Holiday rising with service

Vendor Certifications/Qualifications

Private Pension

Private Healthcare

Pool Cars/Vans

Qualifications

• Experience within an MSP environment is a plus.
• Strong technical knowledge of Windows Server, Networking, and Virtualization Technologies.
• Excellent problem-solving and communication skills are essential.

Responsibilities

• Provide technical support and assistance to customers and end-users.
• Troubleshoot hardware and software issues.
• Install, configure, and maintain computer hardware, software, and peripherals.

Skills

Troubleshooting

Technical Knowledge of Windows Server

Networking

Virtualization Technologies

Excellent problem-solving skills

Customer service skills

Tools

Windows Server

Active Directory

Office 365

Job description

Overview

Job Title: IT Support Engineer

Location: Doncaster, South Yorkshire

Salary: £28,000 - £35,000 PLUS 30 Days Holiday rising with service, Vendor Certifications / Qualifications, Private Pension, Private Healthcare, Pool Cars / Vans

Responsibilities

• Provide technical support and assistance to customers and end-users, via both onsite and remote support
• Troubleshoot hardware and software issues
• Install, configure, and maintain computer hardware, software, and peripherals
• Provide training and technical advice to customers and end-users
• Create and maintain technical documentation
• Monitor system performance and ensure system security
• Participate in the implementation of new systems and technologies
• Ensure compliance with all relevant policies and procedures

Requirements

• Experience within an MSP environment is a plus
• Technical Knowledge of Windows Server, Networking, and Virtualization Technologies such as Hyper-V or VMWare
• Knowledge of Active Directory, Office 365, and other cloud technologies
• Experience with troubleshooting hardware and software issues
• Excellent problem-solving and communication skills
• Strong customer service and interpersonal skills

How to Apply

If you are interested in this role and have the necessary skills and experience then please apply for immediate consideration and interview.

Keywords: IT Support Engineer, IT Services, Windows Server, Linux, Networking, Virtualization Technologies, Active Directory, Office 365, Cloud Technologies, Troubleshooting