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IT Support Engineer

Burton Bolton & Rose Recruitment Services Ltd

Greater London

On-site

GBP 40,000 - 60,000

Full time

30+ days ago

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Job summary

Join a dynamic organization as an IT Support Engineer, where you will play a crucial role in ensuring the smooth operation of IT systems. This position involves providing 1st and 2nd level support to multiple users, managing IT assets, and ensuring data security across the organization. You will be responsible for installing and configuring essential hardware and software, liaising with third-party contractors for technical issues, and maintaining a comprehensive IT asset register. This is an exciting opportunity for a tech-savvy individual looking to make a significant impact in a busy environment.

Qualifications

  • Proven experience in IT support roles, providing 1st and 2nd level support.
  • Strong knowledge of hardware and software installation and configuration.

Responsibilities

  • Manage and evaluate IT systems and electronic data operations.
  • Install and configure hardware, software, networks, and peripherals.

Skills

IT Support
Hardware Installation
Software Configuration
Network Management
Data Security

Education

Relevant IT Certifications
Bachelor's Degree in IT or Related Field

Tools

Windows OS
Networking Tools
Backup Software

Job description

As an IT Support Engineer, you will be required to provide 1st and 2nd level support in a busy organisation with multiple users.Some of your duties will include:

  • Managing, organising and evaluating IT systems and electronic data operations
  • Installing and configuring hardware, software, networks, printers, and scanners
  • Ensuring security of data, network access, and backup systems throughout the company
  • Liaising with third-party contractors when necessary to resolve technical issues
  • Managing a register of when maintenance was completed and a schedule of dates
  • Managing IT asset register and handling annual budget to ensure cost effectiveness
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