IT Support Engineer

TieTalent; Doncaster; On-site; GBP 28,000 - 35,000; Full time

Job summary

An established industry player is seeking an IT Support Engineer to join their innovative team in Doncaster. This role involves providing top-notch technical support to customers, troubleshooting issues, and maintaining high service delivery standards. The ideal candidate will have strong knowledge of Windows Server, Networking, and Virtualization Technologies, along with excellent problem-solving skills. This is a fantastic opportunity to work in a dynamic environment, participate in exciting projects, and grow your career while enjoying a generous holiday allowance and additional benefits.

Benefits

30 Days Holiday

Vendor Certifications

Private Pension

Private Healthcare

Pool Cars / Vans

Qualifications

• Experience in an MSP environment is a plus.
• Excellent problem-solving and communication skills.

Responsibilities

• Provide technical support and assistance to customers and end-users.
• Troubleshoot hardware and software issues.
• Create and maintain technical documentation.

Skills

Windows Server

Networking

Virtualization Technologies

Active Directory

Office 365

Troubleshooting

Linux

Customer Service

Communication Skills

Problem Solving

Job description

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About

Job Title: IT Support Engineer

Location: Doncaster, South Yorkshire Salary: £28,000 - £35,000 PLUS 30 Days Holiday rising with service, Vendor Certifications / Qualifications, Private Pension, Private Healthcare, Pool Cars / Vans

We are currently looking for an experienced IT Support Engineer to join a well established, innovative Managed Service Provider in Doncaster, South Yorkshire. The successful candidate will provide technical support to customers and end-users, troubleshoot problems, and maintain a high level of service delivery.

In addition to this, you will get involved in exciting project work and visit customer sites.

Responsibilities:

• Provide technical support and assistance to customers and end-users, via both onsite and remote support
• Troubleshoot hardware and software issues
• Install, configure, and maintain computer hardware, software, and peripherals
• Provide training and technical advice to customers and end-users
• Create and maintain technical documentation
• Monitor system performance and ensure system security
• Participate in the implementation of new systems and technologies
• Ensure compliance with all relevant policies and procedures
  
  

Requirements:

• Experience within an MSP environment is a plus
• Technical Knowledge of Windows Server, Networking, and Virtualization Technologies such as Hyper-V or VMWare
• Knowledge of Active Directory, Office 365, and other cloud technologies
• Experience with troubleshooting hardware and software issues
• Excellent problem-solving and communication skills
• Strong customer service and interpersonal skills
  
  

If you are interested in this role and have the necessary skills and experience then please apply for immediate consideration and interview.

Keywords:IT Support Engineer, IT Services, Windows Server, Linux, Networking, Virtualization Technologies, Active Directory, Office 365, Cloud Technologies, Troubleshooting

Nice-to-have skills

• Windows Server
• Networking
• Hyper-V
• VMWare
• Active Directory
• Troubleshooting
• Linux
• Doncaster, England
  
  

Work experience

• Systems Administrator
• Solutions Engineer
  
  

Languages

• English

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Internet

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