IT Support Engineer

Experis - ManpowerGroup; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading IT services provider is seeking an IT Support Engineer to provide crucial support across London's government and banking sectors. The role involves troubleshooting hardware/software and delivering excellent customer service. Applicants must have active SC clearance and a strong interest in IT. This full-time field-based position offers diverse experiences and a clear path for career progression.

Qualifications

• Active SC clearance is mandatory.
• Must demonstrate excellent customer service skills.
• Interest in technology and strong communication skills.

Responsibilities

• Provide cover for sickness and holidays.
• Support desktop/laptop hardware/software.
• Troubleshoot and support Microsoft Office 365.

Skills

Strong communication

Customer service

Adaptability

Interest in IT

Tools

Windows 10/11

Microsoft Office 365

Mac OS

Job description

IT Support Engineer - London Area
Location: London & Surrounding Areas
Type: Full-Time - Field-Based
Must Hold Active SC Clearance

Are you ready to kickstart your tech career in a dynamic, hands-on role supporting high-profile clients across government and banking sectors? Join our Team - a specialist group of 15 engineers providing critical cover and project support across London.

Why This Role Rocks:

• Diverse experience across multiple customer environments including secure government and financial institutions.
• Fast learning curve with exposure to a wide range of technologies and devices.
• Supportive team culture that values growth and collaboration.
• Clear career progression path in IT support and engineering.

What You'll Be Doing:

• Providing cover for sickness, holidays, and resource-on-demand requests.
• Supporting desktop and laptop hardware/software in Windows 10/11 environments (HP, Dell, Lenovo).
• Assisting with Mac OS devices (MacBooks and desktops).
• Troubleshooting and supporting Microsoft Office 365 and Teams.
• Handling mobile devices (Apple, Android, and others).
• Navigating operating systems to recreate shortcuts and optimize user experience.
• Performing workstation setups, moves, and changes.
• Delivering excellent customer service with professionalism and empathy.

What We're Looking For:

• A keen interest in IT and technology.
• Willingness to learn quickly and adapt to new environments.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• You must already hold active SC clearance.

Ready to launch your IT career with us? Apply now and become part of a team that's making a real impact across London's most critical sectors.