IT Support Engineer

TieTalent; City of Edinburgh; Hybrid; GBP 31,000 - 36,000; Full time

Job summary

A professional services firm based in Edinburgh is seeking an experienced IT Support Engineer for a hybrid role, offering up to £31,000. Candidates should have over 3 years of experience and strong knowledge of Microsoft 365, Windows 10/11, and Active Directory. The position supports first and second line queries as part of a small IT team. The role involves occasional travel between offices, making a driving license essential.

Benefits

Excellent benefits

Hybrid working model

Qualifications

• Minimum 3 years of experience in a similar IT support role.
• Strong working knowledge of Microsoft 365, Windows 10/11, and Active Directory.
• Experience supporting networks, servers, and backup/antivirus tools.

Responsibilities

• Provide first and second line support to internal users across multiple sites.
• Administer Microsoft 365, including user management and application support.
• Maintain and troubleshoot hardware, networks, and security systems.
• Support remote access technologies and mobile device management.
• Assist with the deployment of new systems and software upgrades.

Skills

Microsoft 365

Windows 10/11

Active Directory

Network support

Troubleshooting

Job description

About

IT Support Engineer – Hybrid Edinburgh | Up to £31,000 + Excellent Benefits Are you an experienced IT Support Engineer looking for your next challenge? This is a fantastic opportunity to join a well-established professional services firm based in Edinburgh. Offering a salary of up to £31,000, hybrid working, and an excellent benefits package, this role supports a dynamic business with multiple offices across Scotland. You'll join a small IT team and be responsible for delivering robust support across both first and second line queries, while contributing to the improvement of IT services company-wide. Duties & Responsibilities Provide first and second line support to internal users across multiple sites. Administer Microsoft 365, including user management and application support. Maintain and troubleshoot hardware, networks, and security systems. Support remote access technologies and mobile device management. Assist with the deployment of new systems and software upgrades. What Experience is Required Minimum 3 years of experience in a similar IT support role. Strong working knowledge of Microsoft 365, Windows 10/11, and Active Directory. Experience supporting networks, servers, and backup/antivirus tools. Location Based in Edinburgh, this role is easily commutable from Livingston, Bathgate, Musselburgh, Dalkeith, and Falkirk. A driving licence and access to a car are essential due to occasional travel between offices. How to Apply Please apply with your CV sent in confidence to Giselle Whitton at CV Screen. All applications will be handled with strict confidentiality. Alternate Job Titles IT Support Analyst 2nd Line Support Technician Desktop Support Engineer IT Systems Support Specialist CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)

Nice-to-have skills

• Active Directory
• Edinburgh, Scotland, United Kingdom
  
  

Work experience

• System Engineer
• Desktop Support
• Systems Administrator
  
  

Languages

• English