IT Support Engineer

TN United Kingdom; Chorley; On-site; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is seeking an IT Support Engineer to join their small IT team. This role involves providing essential support to internal business systems and retail shops across the northwest. You'll be responsible for managing the existing EPOS system, delivering training, and ensuring seamless operations. The ideal candidate will possess strong technical skills in SQL and Active Directory, alongside a passion for operational excellence. If you're ready to take on a new challenge and make a meaningful impact, this opportunity is perfect for you.

Benefits

Company Pension

Onsite parking

Qualifications

• Practical knowledge of Microsoft SQL is essential.
• Experience with cloud services and ERP solutions is a plus.

Responsibilities

• Providing face-to-face and remote support.
• Monitoring and maintaining servers and network.
• Installing and configuring hardware and software.

Skills

Microsoft SQL

Microsoft Active Directory

Windows Server (2012, 2019)

VMWare

Veeam

MobileIron (MDM)

CCTV

DNS

DHCP

VLAN

Office 365

Microsoft Azure

Job description

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IT Support Engineer Job Opportunity

Are you an IT Support Engineer seeking a new challenge? We are looking for a candidate to join our client's small IT team based in Bolton, supporting 48 retail shops across the northwest.

The role involves providing support to internal Business Systems, handling incidents, queries, and requests at the head office. The primary focus will be supporting our existing EPOS system and retail stores, including staff training throughout the northwest.

The candidate must have practical knowledge of Microsoft SQL.

Key Responsibilities:

• Providing face-to-face and remote support
• Monitoring and maintaining the company's servers and network, including hardware and software
• Installing and configuring various hardware, software, and applications
• Managing and maintaining our existing EPOS software (training will be provided)
• Proactively working to minimize future problems

Required Skills and Experience:

Knowledge of Microsoft Active Directory, Exchange, Windows Server (2012, 2019), VMWare, Veeam, MobileIron (MDM), CCTV, switches, DNS, DHCP, VLAN; experience in installing, configuring, and maintaining desktops, laptops, and servers. Experience with cloud services (Office 365, Microsoft Azure) and ERP solutions is a plus. The role may evolve to meet company needs.

The ideal candidate must own a car with a clean driving licence and be willing to travel to retail outlets; a pool car will be available during the week.

Salary and Benefits:

£25,000 - £30,000 plus benefits including:

• Company Pension
• Onsite parking

If you are ambitious and committed to operational excellence, this role is perfect for you.