IT Support Engineer

IO Associates; Bridgwater; On-site; GBP 25,000 - 30,000; Full time

Job summary

A technology company in Bridgwater is looking for an IT Support Engineer to provide 1st/2nd line technical support. You will manage IT infrastructure, assist with projects, and implement security measures. Ideal candidates will have strong troubleshooting skills and a proactive attitude. This full-time role offers career advancement opportunities.

Qualifications

• Hands-on experience troubleshooting IT issues.
• Strong communication skills to work effectively with clients.
• Proactive attitude with a focus on problem-solving and learning.

Responsibilities

• Maintain and support IT infrastructure, including servers and networks.
• Deliver and assist with IT projects to implement new technologies.
• Apply and monitor security measures to protect client networks.

Skills

Troubleshooting IT issues

Strong communication skills

Problem-solving attitude

Tools

VMware

Hyper-V

Azure

AWS

Job description

IT Support Engineer (1st/2nd Line)

Full-time/Permanent

Onsite - Portishead

Up to £30k

iO Associates is working with an IT company in Bristol that is looking for a First/Second Line Support Engineer to join their team. In this role, you will provide technical support to clients, resolve IT issues, and contribute to the delivery of IT projects.

Responsibilities:

• Maintain and support IT infrastructure, including Servers, networks, and related systems.
• Deliver and assist with IT projects, helping clients implement new technologies and strengthen their IT environments.
• Apply and monitor security measures to protect client networks from threats.

Requirements:

• Hands-on experience troubleshooting IT issues.
• Strong communication skills to work effectively with clients.
• Proactive attitude with a focus on problem-solving and learning.

Desirable skills (not essential):

• MCP or CCNA certifications.
• VMware or Hyper-V certification.
• Cloud accreditation (Azure/AWS).

This role will give the right person great career advancement and development opportunities, so if would like the chance to progress your career with a growing company then don't hesitate to apply!