IT Support Assistant

TieTalent; Doncaster; On-site; GBP 30,000 - 35,000; Full time

Job summary

A growing business in construction in Doncaster is seeking an IT Support Assistant to provide IT support across various departments. This full-time office-based role offers a collaborative environment with a salary of £30,000-£35,000. The ideal candidate will have a strong knowledge of Microsoft 365 and experience supporting multiple users. Benefits include a company-wide bonus scheme, pension contributions, and 28 days holiday.

Benefits

Company wide bonus scheme

Pension Contribution

28 days holiday

Birthday off

Team celebrations

Qualifications

• Strong knowledge of Microsoft 365 applications.
• Familiarity with Azure and Dynamics 365.
• Experience in remote helpdesk support.

Responsibilities

• Provide IT support across all departments.
• Troubleshoot system issues as they arise.
• Manage a central log of IT activities.

Skills

Microsoft 365

Azure

SQL

PowerBI

Job description

About

Description A long-established and growing business within the construction and industrial products sector is seeking an IT Support Assistant to join their close-knit, supportive team based in Doncaster. This full-time, office-based role offers the chance to work in a collaborative environment, where employees are treated like family and supported to succeed. You'll play a key part in supporting users across various departments while contributing to the ongoing development of the IT function. The Role You will support all areas of the business — including Sales, Marketing, Customer Service, Finance, and Warehouse — ensuring users can operate effectively. This is a hands-on and varied position that combines helpdesk support, system administration, and light technical project work. Key Responsibilities * Provide IT support to internal users across all departments * Troubleshoot and resolve system issues as they arise * Manage and maintain a central log of IT activities * Support onboarding, offboarding, and user access changes * Assist with server patch management and application updates * Maintain asset registers, change logs, and key documentation * Liaise with external IT support partners and raise support tickets * Perform system security checks in line with company policy * Support reporting and data management using tools such as PowerBI and SQL * Help onboard external partners to document automation platforms * Supporting users with Microsoft 365 application (Outlook, OneDrive, SharePoint, Teams etc), Azure, Dynamics 365 (Customer Service), Sage200, SageCRM, Smartsheet * Assisting with testing and deploying changes on the company websites * Data management in internal systems such as SharePoint Requirements * Strong working knowledge of Microsoft 365 (Outlook, SharePoint, Teams, OneDrive, etc.) * Familiarity with Azure, Dynamics 365 (Customer Service), and Sage 200/Sage CRM * Experience supporting a business of around 50+ users across multiple departments * Comfortable with remote helpdesk support and using various platforms * Basic understanding of SQL and experience creating reports in PowerBI or PanIntelligence * Proactive in supporting cyber security best practices * Experience working with internal systems such as SharePoint and Pimberly is desirable Benefits * Hours - Monday- Friday 8am-5pm * Salary- £30,000- £35,000 * Company wide bonus scheme * Pension Contribution * 28 days holiday * Birthday off * Team celebrations, lunches, Street food stalls, early finish etc * Employee of the month * Supportive, caring culture

Nice-to-have skills

• Azure
• SQL
• Doncaster, England, United Kingdom
  
  

Work experience

• System Engineer
• Systems Administrator
  
  

Languages

• English