IT Support Apprentice

JR United Kingdom; Slough; On-site; GBP 18,000 - 25,000; Full time

Job summary

An international banking group is looking for a motivated IT Support Apprentice to join their London-based team. This entry-level position offers a unique opportunity to gain hands-on experience in a supportive environment, ideal for recent graduates or career changers. Responsibilities include providing first-line support and collaborating with internal IT teams to enhance processes. Candidates should have an interest in technology and effective communication skills, with prior experience being a plus.

Benefits

Structured training program

Supportive work environment

Qualifications

• Interest in technology and user support.
• Proactive mindset and willingness to take initiative.
• Ability to communicate clearly with users.

Responsibilities

• Provide first-line IT support and technical assistance.
• Assist in setting up and troubleshooting desktop equipment.
• Help prepare documentation such as incident logs.

Skills

Interest in technology

Basic organizational skills

Attention to detail

Job description

Social network you want to login/join with:

Canditalent is recruiting for an international banking group seeking a motivated IT Support Apprentice to join their London-based team. This is a unique opportunity for someone looking to launch a career in IT within a structured, supportive environment. You will be part of an experienced IT support team, working hands-on with internal users and helping maintain secure, functional, and up-to-date systems. Ideal for recent graduates or career changers looking for on-the-job learning and growth.

What You’ll Be Doing

• Provide first-line IT support and technical assistance to users
• Assist in setting up, maintaining, and troubleshooting desktop equipment
• Apply system updates and participate in regular security audits
• Help prepare documentation such as incident logs and reporting templates
• Collaborate with internal IT teams to resolve issues and improve support processes

What You’ll Gain

• Experience supporting IT infrastructure in a fast-paced, professional setting
• Exposure to help desk operations and cybersecurity practices
• Hands-on skills in technical problem solving, communication, and service
• A foundation to build a career in IT support or systems administration

What We’re Looking For

• Interest in technology, user support, and continuous learning
• Ability to communicate clearly and respectfully with users
• A proactive mindset and willingness to take initiative
• Basic organizational skills and attention to detail
• Prior experience with IT or in a financial environment is a plus, but not required

This is a great entry-level opportunity to grow your IT capabilities while being part of a global, mission-driven organization. Apply now to take the first step toward a future in tech support.