IT Support Apprentice

Bluetree Group; Rotherham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading online printing company is seeking a motivated IT Support Apprentice in Rotherham. This full-time position provides hands-on experience in IT support and infrastructure, where you'll learn essential skills while supporting the business. The role offers a range of perks including annual leave, health plans, social events, and professional development opportunities.

Benefits

22 days annual leave plus bank holidays

Health cash plan

Long service gifts

Enhanced maternity/paternity package

Team social events

Cycle to work scheme

Free onsite Parking

Qualifications

• Strong troubleshooting and problem-solving skills.
• Excellent communication skills, ability to work with different people.
• Ability to work independently and manage multiple tasks effectively.

Responsibilities

• Support the business with all aspects of IT support and IT infrastructure.
• Learn to resolve technical issues and contribute to ongoing IT projects.
• Documentation and helpdesk ticket resolution.

Skills

Knowledge of Windows Operating systems

Troubleshooting skills

Communication skills

Job description

We’re looking for a motivated and enthusiastic individual to join our IT team as an IT Support Apprentice, you will learn all there is to know about resolving technical issues, providing support, and contributing to ongoing IT projects. This role involves supporting the business with all aspects of IT support and IT infrastructure to ensure operational effectiveness.

This is an exciting opportunity for someone at the beginning of their IT career, with a passion for technology, to gain hands-on experience while working towards a recognised qualification, it is a full-time position with the successful completion of the apprenticeship

About the position:

• This position is office based 5 days a week at our office in Manvers, Rotherham.
• Monday to Friday 9am to 5.30pm
• Weekly pay, every Friday
  

The Role:

• User Creation
• System Backups
• Problem Solving
• PC/Laptop building/installing
• Helpdesk Ticket Resolution
• Documentation
• Cyber Security
• Patching

Essential Skills:

• Knowledge of Windows Operating systems
• Strong troubleshooting and problem-solving skills.
• Excellent communication skills, ability to work with people from across the business.
• Ability to work independently and manage multiple tasks effective
  

Desirable Skills:

• Relevant Certifications (e.g. Microsoft certified, ITIL, CompTIA)
• Knowledge of Linux systems and environments
• Experience in cybersecurity protocols and tools

What's in it for you;

• 22 days annual leave (plus bank holidays) and the opportunity to earn additional days, the longer you work here
• Health cash plan – Westfields (after 3 months)
• Long Service gifts
• Enhanced maternity/paternity package
• Team social events
• Discount/voucher schemes
• Wellbeing support, including access to mental health support lines and personal skills workshops such as managing your money
• Cycle to work scheme
• Free fruit, snacks, and beverages in the canteen
• Regular social events and team-building activities, such as our annual summer party
• Wide range of internal and external training available
• Enrolment into the company pension scheme (after 3 months)
• Free onsite Parking

The Company - A bit about Bluetree

Established in 2012, Bluetree Group is the UK’s largest online printer and exists to manufacture and sell high volume, premium products through investing in its highly skilled team as well as the latest technology. In 2022, we were chosen as the printer for the Queen's Jubilee book!

Bluetree's combined office, production, and training facilities are in Wath Upon Dearne, which is close to Sheffield, Rotherham, Barnsley, and Doncaster. Our state-of-the-art 165,000 square foot facility is just a 15-minute drive from either the M1 or A1M and boasts ample free on-site parking, the facility is also located on a major bus route which is just a few minutes away from the train stations of Mexborough, Swinton and Wombwell.

Once you walk through our doors, you realise that people are central to all our operations. It’s a place for curious and ambitious people at heart.

For Privacy information please follow this link to our privacy notice on our website under the home page https://www.bluetreegroup.co.uk

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