IT Support Apprentice

QA Limited; Hamilton; On-site; GBP 23,000; Full time

Job summary

An established industry player is on the lookout for an enthusiastic IT Support Apprentice to join their team. This exciting opportunity offers a two-year apprenticeship program where you will gain hands-on experience while working towards a nationally recognized qualification. You will be involved in supporting and maintaining desktop systems, ensuring they operate at peak performance. With a strong emphasis on personal development, you will be guided by a dedicated skills coach and mentor throughout your journey. If you are passionate about IT and eager to kickstart your career, this role is perfect for you!

Benefits

45 days annual leave

Staff development days

Monthly health and wellbeing activities

Full use of campus facilities

Cycle to work scheme

Pension scheme eligibility

Qualifications

• Passion for IT and a proactive attitude are essential.
• Ability to work independently and in a team is crucial.

Responsibilities

• Support and maintain desktop systems with routine refresh and maintenance.
• Install, test, and configure software and hardware as needed.

Skills

Enthusiasm for IT

Pro-active attitude

Organizational skills

Dependability

Self-motivation

Education

SCQF Level 6 qualification

Progression to IT Support Level 8

Job description

Why South Lanarkshire College?
South Lanarkshire College are looking for an IT Support Apprentice to join their team in March 2025.

The apprentice will complete a 2-year apprenticeship programme, starting off on a Digital Helpdesk Support Level 6 qualification and progressing onto an IT Support Level 8 Programme.

What's Involved?

1. Routine refresh, support and maintenance of all desktop systems.
2. Provide support and maintain up to date and appropriate configurations for all desktop hardware and software.
3. Installation, testing and configuration of software and hardware.
4. Using the software tools to ensure all systems are performing at the highest quality.
5. Update the Asset Register with all moves and changes of IT equipment.
6. Moving and setting up of equipment, as necessary.

You will complete any other duties as necessary within the scope of the role.

What do they need from you?

1. The ideal candidate will be enthusiastic and have a real passion for IT.
2. Pro-active attitude and keen to work as part of a team.
3. Well organised and able to work with a high degree of accuracy.
4. Dependable, self-motivated and the ability to work independently.
5. Dedicated and motivated.

Salary:
£22,932 per annum.

Working week:
Standard 35-hour working week.
Hours are worked between 8:45am and 4:30pm, Monday to Friday.

Benefits:

1. Attractive holiday entitlement including a minimum of 45 days annual leave for support staff.
2. Staff development days.
3. Monthly staff health and wellbeing activities.
4. Full use of campus facilities.
5. Cycle to work scheme.
6. Eligibility to join either SPPA or SPF pension scheme.

Future prospects:
A fixed term contract is available for one year after the successful completion of the 2 year programme.

Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!