IT Support Analyst - London

TieTalent; London; Hybrid; GBP 42,000 - 48,000; Full time

Job summary

A leading company in the housing sector is looking for an IT Support Analyst in London. You will provide technical support and maintain IT operations across properties, ensuring a high standard of service. The role includes troubleshooting hardware and software issues and managing device configurations, all within a hybrid working environment.

Qualifications

• Experience in providing technical support for various IT devices.
• Proficient in Microsoft Windows and Office 365.
• Ability to manage and support mobile devices securely.

Responsibilities

• Ensure seamless IT operations across premium properties.
• Collaborate with teams to resolve IT incidents.
• Participate in daily stand-ups to align on priorities.

Skills

Technical support

Troubleshooting

Microsoft Office 365

Azure

Remote management

Tools

Microsoft SCCM

Mobile Iron

BitLocker

Job description

Join to apply for the IT Support Analyst - London role at TieTalent

Join to apply for the IT Support Analyst - London role at TieTalent

Get AI-powered advice on this job and more exclusive features.

About

IT Support Analyst - London

Kentish Town, London - Hybrid 3 days per week

The salary on offer for this role is between £42,000 and £48,000 per annum, depending on experience.

IT Support Analyst required for a leading client based in London to join our dynamic team within the housing sector. In this role, you will be the first point of contact for technical support, ensuring seamless IT operations across premium properties. Your expertise will help maintain the high standards of service both staff and residents with timely, effective solutions that enhance their digital experience.

Key Skills And Responsibilities

• Provide technical support across a range of IT devices, including HP, Lenovo, and Apple hardware.
• Configure and troubleshoot firmware and BIOS settings as needed.
• Support and maintain Microsoft Windows and Microsoft Office 365 across all supported versions.
• Proficiency with Microsoft Entity/Entra (Azure)
• Manage mobile devices using Mobile Iron and ensure secure access and functionality.
• Utilise enterprise tools such as Microsoft SCCM and BitLocker for system management and data protection.
• Deploy and maintain systems using Microsoft SCCM and Microsoft MDT technologies.
• LAN/WAN products and protocols
• Collaborate effectively with internal teams and external suppliers to resolve incidents and fulfil service requests.
• Actively participate in daily stand-ups and team meetings to align on priorities and share updates.
• Promptly identify, escalate, and help mitigate any risks or issues impacting IT services.
  
  

Interested!?! Please send your up to date CV to Emma Siwicki at Crimson for immediate review Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.

Crimson are acting as an employment business in regards to this vacancy

Nice-to-have skills

• HP Hardware
• Microsoft Office 365
• Azure
• London, England
  
  

Work experience

• Systems Administrator
• Desktop Support
  
  

Languages

• English

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at TieTalent by 2x

Sign in to set job alerts for “Information Technology Support Analyst” roles.

London, England, United Kingdom 2 days ago

City Of London, England, United Kingdom £35,000.00-£40,000.00 1 week ago

Watford, England, United Kingdom 1 day ago

London, England, United Kingdom 17 hours ago

London Area, United Kingdom £35,000.00-£40,000.00 13 hours ago

Greater London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 6 days ago

Epsom, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

IT Support Engineer / Technical Support Analyst

London, England, United Kingdom 2 weeks ago

IT Support Technician in East London @ Job Fly SA

London, England, United Kingdom 1 month ago

Redhill, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.