IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ26)

JR United Kingdom; Bradley Stoke; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading organization in Bradley Stoke is seeking 2nd/3rd Line IT Support Analysts to enhance their team. The role involves proactive maintenance of client networks, troubleshooting, and ensuring excellent service delivery during a period of growth. Ideal candidates should possess a minimum of 3 years of relevant experience and strong problem-solving skills.

Qualifications

• A minimum of 3 years’ experience in 2nd/3rd line support.
• Knowledge of virtualisation software and cloud services.
• Good troubleshooting and problem-solving skills.

Responsibilities

• Proactive maintenance of client networks.
• Managing new workstation builds and user setups.
• Engaging in technical projects, including client meetings.

Skills

Troubleshooting

Problem Solving

Network Knowledge

Firewall Troubleshooting

Windows Server Administration

Tools

Azure

AWS

Virtualisation Software

Job description

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IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ26), bradley stoke

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Client:

RedRock Resourcing

Location:

bradley stoke, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

27.06.2025

Expiry Date:

11.08.2025

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Job Description:

IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ26)

Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented 2nd Line/3rd Line IT Support Analysts to join their amazing team and provide outstanding support to their customers.

Ideal candidates will have the following:

• A minimum of 3 years’ experience in 2nd/3rd line support
• Knowledge of virtualisation software and cloud services such as Azure and AWS
• Good troubleshooting/problem solving skills
• Network & Firewall knowledge and troubleshooting
• Windows server administration

Key Responsibilities:

• Proactive maintenance of client networks
• Managing new workstation builds and user setups.
• Engaging in the technical projects, including meeting clients and delivering onsite time with the team
• Working with the team to implement policy and procedure
• Helping train and develop junior team members

Excellent opportunity to join a leading organisation during a period of growth and change.

Please send CV for full job description and an informal chat.