IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ23)

Redrockresourcing; Bristol; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading organization in the IT sector is looking for talented IT Support Analysts (2nd/3rd Line) to join their growing team in Bristol. The role involves providing exceptional support to clients, managing system setups, and engaging in various technical projects. This is a fantastic opportunity for individuals with a solid background in IT support and strong troubleshooting abilities.

Qualifications

• Minimum of 3 years’ experience in 2nd/3rd line support.
• Knowledge of virtualisation software and cloud services.
• Good troubleshooting and problem-solving skills.

Responsibilities

• Proactive maintenance of client networks.
• Managing new workstation builds and user setups.
• Engaging in technical projects and delivery onsite.

Skills

Troubleshooting

Problem Solving

Network Knowledge

Firewall Knowledge

Windows Server Administration

Virtualisation Software

Cloud Services

Job description

IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ23)

IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ23)

1 week ago Be among the first 25 applicants

Direct message the job poster from RedRock Resourcing

IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ23)

Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented 2nd Line/3rd Line IT Support Analysts to join their amazing team and provide outstanding support to their customers.

Ideal candidates will have the following:

• A minimum of 3 years’ experience in 2nd/3rd line support
• Knowledge of virtualisation software and cloud services such as Azure and AWS
• Good troubleshooting/problem solving skills
• Network & Firewall knowledge and troubleshooting
• Windows server administration

Key Responsibilities:

• Proactive maintenance of client networks
• Managing new workstation builds and user setups.
• Engaging in the technical projects, including meeting clients and delivering onsite time with the team
• Working with the team to implement policy and procedure
• Helping train and develop junior team members

Excellent opportunity to join a leading organisation during a period of growth and change.

Please send CV for full job description and an informal chat.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Other, and Engineering

• Industries

  IT System Custom Software Development, IT Services and IT Consulting, and IT System Training and Support

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