IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ22)

JR United Kingdom; Bristol; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading organisation in the UK is seeking talented IT Support Analysts (2nd/3rd Line) to join their team during a period of growth. Ideal candidates will possess at least 3 years of experience, strong troubleshooting skills, and knowledge of cloud services like Azure and AWS. This role offers an excellent opportunity to develop professionally while contributing to team projects and client satisfaction.

Qualifications

• Minimum of 3 years’ experience in 2nd/3rd line support.
• Knowledge of virtualisation software and cloud services.
• Good troubleshooting/problem solving skills.

Responsibilities

• Proactive maintenance of client networks.
• Managing new workstation builds and user setups.
• Engaging in technical projects and meeting clients.

Skills

Troubleshooting

Problem Solving

Network Knowledge

Virtualisation Software

Cloud Services

Tools

Azure

AWS

Windows Server

Job description

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IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ22), bristol

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Client:

RedRock Resourcing

Location:

bristol, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ22)

Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented 2nd Line/3rd Line IT Support Analysts to join their amazing team and provide outstanding support to their customers.

Ideal candidates will have the following:

• A minimum of 3 years’ experience in 2nd/3rd line support
• Knowledge of virtualisation software and cloud services such as Azure and AWS
• Good troubleshooting/problem solving skills
• Network & Firewall knowledge and troubleshooting
• Windows server administration

Key Responsibilities:

• Proactive maintenance of client networks
• Managing new workstation builds and user setups.
• Engaging in the technical projects, including meeting clients and delivering onsite time with the team
• Working with the team to implement policy and procedure
• Helping train and develop junior team members

Excellent opportunity to join a leading organisation during a period of growth and change.

Please send CV for full job description and an informal chat.