IT Support Analyst

Essential Employment; Loughborough; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is seeking an IT Support Analyst in Loughborough. The role offers a temporary position at £17.50 per hour. Responsibilities include providing technical IT support, diagnosing issues, and managing service requests. Strong problem-solving and communication skills are required. Interested candidates may apply with their CV via email.

Qualifications

• Experience in providing technical IT support.
• Ability to diagnose and resolve technical issues.
• Strong communication skills for user interaction.

Responsibilities

• Provide technical IT support from first contact to resolution.
• Identify, diagnose, and document technical problems.
• Manage service requests via email, web form, or telephone.

Skills

Technical IT support

Problem solving

Communication

Job description

IT Support Analyst needed in Loughborough

The rate is £17.50ph PAYE

This is a temporary role

The reference number is: OR10829

The successful candidate will provide Technical IT support to users of services from first point of contact to incident resolution. They will identify, diagnose, resolve and document technical IT problems and incidents and will ensure delivery of an effective and appropriate service to all service users, fairly and without discrimination.

They will take responsibility for, document and resolve or escalate, as appropriate, incidents and requests for service received from service users via email, web form or telephone

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared.

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