IT Support Administrator

JR United Kingdom; Redditch; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in healthcare administration is seeking a full-time MES Technical Administrator to manage logistics and inventory operations at Worcester Royal Hospital. The successful candidate will coordinate equipment activities, assist with audits, and support engineering teams while ensuring the technical and administrative tasks align with operational needs.

Qualifications

• Proven experience in a busy office or workshop environment.
• Excellent verbal and written communication skills.
• Strong IT literacy and process development abilities.

Responsibilities

• Serve as the primary administrative contact within the Siemens workshop.
• Manage logistics for equipment and spare parts.
• Oversee stock control and assist with audits.

Skills

Communication

IT Literacy

Organizational Skills

Process Improvement

Tools

Microsoft Office

Service Management Systems

Job description

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Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is currently recruiting for an MES Technical Administrator – Pensions on behalf of Siemens.

This is a full-time role based at Worcester Royal Hospital.

Responsibilities:

• Serve as the primary administrative contact within the Siemens workshop.
• Coordinate logistics for new equipment, loaned devices, returns, and repairs of medical equipment.
• Manage the receipt, acceptance, ordering, and control of spare parts.
• Oversee stock control, including maintaining the inventory system within the Enterprise Asset Management (EAM) system.
• Support engineering teams with stock audits and update stock levels within EAM.
• Liaise with external suppliers to coordinate repairs and servicing of medical equipment.
• Assist with full annual equipment inventory and both internal and external audits.
• Where trained, perform electrical safety testing and routine device checks.
• Participate in relevant technical training courses, meetings, and conferences.
• Assist in the evaluation and trials of new medical equipment; manage related documentation and system updates in EAM, including commissioning, safety testing, clinical training coordination, and record completion.
• Carry out all tasks and responsibilities of a MES Support Coordinator.
• Undertake additional relevant duties that support the efficient operation of the MES Department and align with the needs of the company.

Key Skills / Experience Required:

• Proven experience in a busy office or workshop environment.
• Excellent verbal and written communication skills, capable of interacting with customers and staff at all levels.
• Strong IT literacy, including proficiency with Microsoft Office and experience using service management systems.
• Ability to develop and implement processes and contribute to process improvement.
• Self-motivated, detail-oriented, and able to manage multiple tasks efficiently.