IT Support – BANKING – 11057CA3

Proactive.IT Appointments Limited; England; Hybrid; GBP 40,000 - 48,000; Full time

Job summary

A leading company in financial services is looking for an IT Support Operations Specialist to provide first-line IT support and maintain IT infrastructure in London. This role requires experience in banking IT, strong knowledge of Microsoft applications, and expertise in networking and software deployment. The position starts fully onsite, transitioning to a hybrid model.

Qualifications

• Experience in IT within the banking or financial services industry.
• Strong knowledge of Microsoft Office applications.
• Good understanding of IT infrastructure and networking.

Responsibilities

• Support the Bank’s IT systems and applications.
• Provide first-line IT support to users.
• Administer Office 365 applications and Microsoft Teams.

Skills

IT support

Microsoft Office

IT infrastructure

Networking

Software deployment

IT service management

Education

ITIL certification

Tools

SCCM

Office 365

Microsoft Teams

Uniflow printing systems

Job description

11057CA3
£40k – 48k per year + Benefits

IT Support – Operations Specialist

London

Fully onsite initially, then hybrid

£40,000 – £48,000 + Benefits

IT Support – Operations Specialist

Our client is seeking an experienced IT Support Operations Specialist to join their team. This is an excellent opportunity for a motivated IT professional, ideally within the banking or financial services sector.

Key Responsibilities

• Support the Bank’s IT systems and applications in line with established operational standards

• Provide first-line IT support to users, troubleshooting and resolving technical issues

• Support and maintain PC networks and IT infrastructure

• Administer and support Office 365 applications and Microsoft Teams

• Maintain and support the group AV systems

• Manage user access, including onboarding and offboarding

• Oversee mobile device management

• Perform laptop and desktop imaging using SCCM

• Support and manage Uniflow printing systems

Experience and Skills

• Proven experience in IT within the banking or financial services industry

• Strong knowledge of Microsoft Office applications

• Good understanding of IT infrastructure, networking, and associated tools

• Experience with IT service management applications

• Hands-on experience with software deployment via SCCM

• ITIL certification is advantageous

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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