IT Support

Pertemps; Rugby; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company seeks an IT Support Engineer to provide high-quality IT support in Rugby. In this role, you will manage Active Directory, Microsoft 365, and contribute to IT operations. With competitive pay and a hybrid working arrangement after onboarding, this opportunity is ideal for those eager to advance in IT.

Benefits

25 days annual leave plus bank holidays

Pension scheme

Life insurance

Health insurance

Career development

Qualifications

• Solid experience in IT support (1st/2nd line, ideally some 3rd line).
• Proficiency with Active Directory, Microsoft 365, and Intune administration.
• Good knowledge of networking fundamentals and infrastructure.

Responsibilities

• Provide hands-on support across IT systems and applications.
• Manage and maintain Active Directory, Azure, and identity management.
• Deliver customer service and communicate solutions to users.

Skills

Problem-solving

Communication

Customer Service

Tools

Active Directory

Microsoft 365

Intune

Windows Server

Azure

Job description

IT Support Engineer – £17.15 per hour – Rugby, Warwickshire
Location: Rugby, Warwickshire
Salary: £17.15 per hour
Temp Role: Could lead to perm for the right candidate
Hours: Monday to Thursday, 08:00–16:30; Friday 08:00–13:00
About the Role
We are seeking an experienced IT Support Engineer to join our innovative and growing team. You will play a key role in delivering high-quality IT support across the business, working on a broad range of technologies including Active Directory, Microsoft 365, Intune, and core infrastructure services.
This is a varied position where you will provide 1st, 2nd, and occasional 3rd line support, ensuring smooth day-to-day IT operations and contributing to longer-term improvement initiatives.
Key Responsibilities:

• Provide hands-on support and administration across IT systems and applications
• Manage and maintain Active Directory, Azure/Entra ID, and identity and access management
• Support and configure Microsoft 365, Intune, SharePoint, Teams, and related services
• Troubleshoot Windows Server, workstation, and mobile device issues
• Maintain network infrastructure including DNS, switches, WiFi, and VPN
• Deliver excellent customer service, clearly communicating solutions to non-technical users
• Assist with patch management, performance monitoring, and scripting (e.g., PowerShell)
• Help drive improvements in security, processes, and infrastructure

About You:
To be successful in this role, you will bring:
Solid experience in IT support (1st/2nd line, ideally some 3rd line)
Proficiency with Active Directory, Microsoft 365, and Intune administration
Good working knowledge of networking fundamentals and infrastructure
Familiarity with Windows Server, Hyper-V, and cloud services (Azure)
Excellent problem-solving skills and proactive approach
Strong communication and documentation abilities
What’s on Offer:
Competitive pay – £17.15 per hour
Early finish every Friday
25 days annual leave plus bank holidays
Pension scheme, life insurance, and health insurance
One day per week hybrid working (after on boarding)
Career development in a growing and innovative organisation
How to Apply:
If you’re ready to take the next step in your IT career, we’d love to hear from you. Click Apply Now to submit your CV or email your cv to [e-mail]