IT Support

TieTalent; Dudley; On-site; GBP 30,000 - 35,000; Full time

Job summary

A well-established manufacturing company in Dudley is seeking an experienced I.T. Support Technician. You will oversee IT systems, assist with upgrades, and provide essential training. The ideal candidate will have at least 5 years of IT experience, strong critical thinking, and problem-solving skills. This role offers a salary of £30-35k with benefits including a company pension and free parking.

Benefits

Company pension

Free parking

On-site parking

Qualifications

• 5+ years of experience in IT support.
• Ability to work independently and multitask.
• Experience in a secure and/or manufacturing environment.

Responsibilities

• Oversee IT systems and assets.
• Assist with upgrades and fixes.
• Provide training and support as needed.

Skills

5 years of experience in IT

Knowledge of operating systems and technologies

Excellent interpersonal skills

Strong critical thinking and problem-solving abilities

Education

Professional IT Certifications

ITIL v4 Foundation

Job description

About

Salary: £30-35k basic depending up on experience Hours: 08.30am to 5pm Monday to Friday - Office Based My client is a well established manufacturing company based in Halesowen and seeking an experienced (5 years minimum) I.T. support Technician with the following: * Five years of experience in IT * Knowledge of operating systems, equipment and technologies * Ability to work independently and multitask when required * Excellent interpersonal skills * Ability to maintain confidentiality of company information * Meticulous eye for detail and an ability to problem solve IT issues * Work and liaise with 3rd parties on tasks * Strong abilities in critical thinking, problem-solving, logic * Manage and prioritise workload efficiently * Ability to obtain BPSS and SC Main purpose of the role is to : Oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep my client up to date and equipped to meet the growing demands of their customers. Engaging with employees throughout the company, the IT support person will have an immediate impact on the effectiveness and efficiency of our operations. Skills required: * Experience in a secure and/or manufacturing environment * ITIL v4 Foundation * Project management experience * Professional certifications For further information and a full job specification, please apply. Benefits: * Company pension * Free parking * On-site parking Application question(s): * Have you worked within a Secure and/or manufacturing environment * Do you have professional IT Certifications Experience: * Project Management * Extensive knowledge of computer hardware & Software: 5 years (preferred)

Nice-to-have skills

• Computer Hardware
• Project Management
• Dudley, England, United Kingdom
  
  

Work experience

• Desktop Support
• Systems Administrator
  
  

Languages

• English