IT Support

TAC Healthcare; Aberdeen City; On-site; GBP 25,000 - 30,000; Full time

Job summary

TAC Healthcare is seeking a skilled and proactive IT Support Specialist to enhance our technology operations. In this entry-level role, you will deliver high-quality IT support, manage projects, and ensure our IT services align with health-focused goals. The position offers the chance to work collaboratively and grow in a dynamic environment, alongside comprehensive health benefits.

Benefits

Private Medical Insurance

Company Pension Scheme

Enhanced Annual Leave

Parental Leave (Various)

Onsite Parking

Employee Assistance Programme

Company Sick pay scheme

Enhanced Maternity leave

Family and Friends discount on TAC Services

Qualifications

• Degree in IT/Computer Science or related field required.
• At least 1 year of relevant IT support experience.
• Strong knowledge of Office 365 necessary.

Responsibilities

• Provide day-to-day IT support to staff and customers.
• Assist with IT projects from scoping to implementation.
• Audit internal systems and recommend improvements.

Skills

IT troubleshooting

Communication

Problem-solving

Attention to detail

Education

Degree or equivalent in IT/Computer Science

Tools

Office 365

Job description

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About The Role

TAC Healthcare delivers comprehensive occupational health and wellbeing services across the UK, and as we continue to grow, we’re looking for a skilled and proactive IT Support Specialist to join our team and help keep our tech running smoothly - every day, and into the future.

The Role

As part of our dynamic IT team, you’ll be at the heart of our technology operations - providing high-quality support, delivering key IT improvement projects, and ensuring our infrastructure and systems are robust, secure, and scalable. This is a hands-on, collaborative role where you’ll interact with internal teams, external stakeholders, and third-party providers to ensure IT services are delivered to the highest standards.

What You’ll Be Doing

• Acting as a key point of contact for all IT support issues across TAC Healthcare
• Providing day-to-day IT support to staff and customers — resolving issues efficiently and effectively
• Working closely with third-party providers to maintain service levels
• Sourcing, configuring, and troubleshooting hardware and software as required
• Supporting the delivery of IT projects from scoping to implementation
• Assisting with IT risk assessments and ensuring compliance with ISO and security standards
• Auditing internal systems and helping drive improvements and best practices
• Building relationships with stakeholders to align IT strategy with business goals
• Promoting good IT practices among users to minimise incidents and outages
  
  

What We’re Looking For

Qualifications & Experience:

• Degree or equivalent in IT/Computer Science or related field
• At least 1 year of relevant IT support experience
• Strong knowledge of Office 365 and IT troubleshooting
• Understanding of data governance, security best practices, and technical documentation
  
  

Skills & Attributes

• Excellent communication skills — verbal and written
• Highly organised with strong attention to detail
• A flexible, adaptable approach to changing priorities
• Self-motivated with a proactive attitude to problem-solving
• Committed to maintaining high standards and delivering impact
  
  

What's in it for you

• Private Medical Insurance
• Company Pension Scheme
• Enhanced Annual Leave
• Parental Leave (Various)
• Onsite Parking
• Employee Assistance Programme (for health, wellbeing and financial assistance)
• Company Sick pay scheme
• Enhanced Maternity leave
• Family and Friends discount on TAC Services
  
  

About Us

At TAC Healthcare, our vision is to be the leading trusted provider, championing employer and employee health and wellbeing. We carry this forward through our mission - delivering accredited, technology-driven healthcare services with a holistic and innovative approach.

Underpinning Everything We Do Are Our Core Values, Which Guide How We Work And How We Engage With Our Clients, Partners, And Each Other

• Customer First, Always: Every role, every decision, every action is driven by our commitment to our customers. We put their interests first, ensuring our work always makes a real difference.
• Challenge Yourself to Grow: We embrace continuous learning, encourage fresh thinking, and seek out opportunities to improve ourselves and our work.
• Shape the Future: We harness innovation and technology to redefine what’s possible, paving the way for a healthier, more accessible tomorrow.
• Build Trust with Transparency: We own our actions, communicate openly, and share both successes and challenges to foster genuine trust.
• Work with Respect: We celebrate diverse perspectives, treat everyone with dignity, and create an environment where everyone feels valued and heard.
  
  

These principles shape our culture and commitment to delivering high-quality, forward-thinking occupational health services - making healthcare better.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Wellness and Fitness Services

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