IT Solutions Engineer

Mana Resourcing Ltd; Birmingham; Remote; GBP 42,000 - 50,000; Full time

Job summary

An innovative company is seeking a Technical Solutions Engineer to join their dynamic team. This role involves configuring and installing cutting-edge AI-powered software for customers in the life sciences sector. The ideal candidate will possess strong IT skills, including scripting and a comprehensive understanding of Microsoft tools. As a remote position, you will have the flexibility to work from anywhere in the UK while building relationships with clients and addressing their software needs. Join this forward-thinking organization and take your career to the next level in a role that promises growth and exciting challenges.

Benefits

Bonus

Pension

Income protection

Qualifications

• Experience as an IT engineer, Technical Solutions Engineer, or similar.
• Strong communication and problem-solving skills.

Responsibilities

• Handling software-related requests and troubleshooting issues.
• Conducting software testing and installations.
• Advising customers on configurations and implementations.

Skills

Scripting knowledge

Microsoft tools and application environments

Networking knowledge

Communication skills

Problem-solving skills

Diagnostic skills

Job description

Technical Solutions Engineer

The COMPANY

With over 20 years of experience, our client is a pioneer in AI-powered digital pathology software and services. They are acknowledged global leaders in supplying this specialized software to the life sciences sector, enabling analysis and interpretation of slide images.

The ROLE

Due to an internal promotion, they now require a Technical Solutions Engineer to join their team. Working from home, the Technical Solutions Engineer will be responsible for configuring and installing the client's software for their customers.

Responsibilities include:

1. Handling software-related requests
2. Analyzing software issues and proposing solutions
3. Troubleshooting software problems
4. Identifying root causes of software issues
5. Conducting software testing and installations
6. Managing software and database migrations
7. Advising customers on hardware and software configurations and implementations
8. Developing customer relationships through professional interactions

The PERSON

The ideal candidate will be an intelligent and dynamic individual eager to develop their career within this progressive organization. Requirements include:

• Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, or similar
• Scripting knowledge
• Comprehensive understanding of Microsoft tools and application environments
• Networking knowledge
• Strong communication, organization, problem-solving, and diagnostic skills
• Comfort in showcasing solutions to diverse audiences, including engineers, developers, architects, IT managers, and executives
• Ability to work independently and own projects

Salary: GBP 42,000 starting salary

Package includes: Bonus, Pension, Income protection, etc.

Location: Remote, anywhere in the UK, with suitable living locations including: Cambridge, Peterborough, Nottingham, Northampton, Leicester, Birmingham, Leeds, Sheffield, Manchester, Liverpool, Bristol, Ipswich, Coventry, Wolverhampton, Edinburgh, Glasgow, London.

Alternative titles include: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer.

Mana Resourcing is a specialist recruitment company serving the Engineering, Sales, IT, and Commercial sectors, committed to supporting the recruitment needs of modern businesses and candidates.