IT Software Apprentice

Getting In Limited; Ipswich; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits as an IT Software Apprentice with a forward-thinking consultancy specializing in Sage 200. You will play a vital role in managing first-line support and testing new features while receiving comprehensive training in IT solutions. This position offers a unique chance to develop your IT skills and gain hands-on experience in a supportive environment. Join a dedicated team that values initiative and teamwork, and help clients optimize their use of Sage systems. If you're ready to embark on a rewarding career in IT, this apprenticeship is the perfect starting point for you.

Qualifications

• Strong IT skills and communication abilities are essential.
• Attention to detail and problem-solving skills are crucial.

Responsibilities

• Manage first-line support desk and resolve support calls.
• Act as an internal tester for new features and document tests.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Analytical skills

Team working

Initiative

Education

Level 3 IT Solutions Technician

Tools

Sage 200

Sicon Modules

Job description

What do you want to search? Keyword Apprenticeship Type Location

IT Software Apprentice

Apply From: 10/11/2024

Learning Provider

Delivered by JBC SKILLS TRAINING LIMITED

Employer

BIZSYSCON LTD

Vacancy Description

• Manage first-line support desk ensuring support calls / emails are followed up and resolved with help from the two directors
• Act as an internal tester for new features / development - document tests carried out
• Internal training on Sage 200 and Sicon Modules. BizSysCon uses inhouse, Sage 200, Sicon Service, Sicon CRM, Sicon Projects, Sicon Approvals, Sicon Documents
• Upkeep client project details and related admin tasks
• Track leads and prospects follow-up

Key Details

Vacancy Title

IT Software Apprentice

Employer Description

WHAT WE DO - we are an Independent Sage 200 consultancy that provides services to end users and Sage Business Partners. We identify areas within an organisation that require improvement to their systems.

HOW WE DO IT - we provide everything from interim Management Accounting to customising Sage systems to meet your organisation's precise specifications and objectives. Our services help our clients maximise their use of Sage 200 by reviewing and updating their processes.

WHY CLIENTS CHOOSE US - At BizSysCon we have vast experience with Sage 200 as well as a range of business and accounting systems. We have worked with countless organisations from a variety of industries. Whether you need help with implementation, data migration, training, reporting or processes, our team of dedicated consultants at BizSysCon are sure to have the expertise to help you.

We also have a suite of Sage 200 add-ons for automating processes, manufacturing, construction, distribution and document management. If we do not already have an add-on available, our team of Sage specialists can develop a suitable customisation for your precise business, CRM or accounting needs.

Vacancy Location

Saracens House 25 St. Margarets Green IP4 2BN

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000282331

Key Dates

Apply From

10/11/2024

Closing Date For Applications

2024-11-14 23:59:59

Interview Begin From

Possible Start Date: 2024-11-21 00:00:00

Training

Training to be Provided

The Level 3 IT Solutions Technician programme is designed to provide the knowledge and skills to develop, implement and maintain complete IT solutions, including their hardware infrastructure.

IT Solutions Technicians apply a professional methodology or framework to gather and analyse the requirements in order to design, develop, test and implement the most appropriate IT solutions. This programme offers two pathways that provide the underpinning knowledge and skills in either a Hardware Solutions role or a Software Solutions role.

Modules:

• BCS Level 3 IT Solutions Technician - Methodologies and Principles
• BCS Level 3 IT Solutions Technician - Core Technical IT Knowledge
• BCS Level 3 IT Solutions Technician - Security and Legislation
• Route specific: BCS Level 3 IT Solutions Technician - Software
• Functional Skills in English and maths if required

Learning Provider

JBC SKILLS TRAINING LIMITED

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Patience

Apply Now