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IT Service Manager, Support Manager, COR7024A
Beautyk Creative
Farnham
Hybrid
GBP 40,000 - 70,000
Full time
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Job summary
An established industry player is seeking an IT Service Manager to lead a dynamic support team in Farnham. This role offers the opportunity to manage IT services for a top accountancy firm, ensuring exceptional support for around 500 users. With a focus on software management, compliance, and performance reporting, you will play a key role in enhancing the firm's IT operations. Enjoy the flexibility of hybrid working and a range of benefits, including generous holiday and pension contributions. If you have a passion for IT service management and thrive in a collaborative environment, this could be the perfect opportunity for you.
Benefits
Qualifications
- Solid IT support experience with management of IT service and suppliers.
- Experience in professional services like accountancy or consultancy preferred.
Responsibilities
- Lead a support team of 4, providing exceptional service to 500 users.
- Coordinate software updates, manage supplier relationships, and ensure compliance.
Skills
Job description
As part of continuing business growth, an IT Service Manager / Support Manager is required to join one of the region's most successful accountancy firms. The successful IT Service Manager / Support Manager will be based in the Farnham office and will be able to work from home up to 2 days a week, with some travel involved to various locations across the south of England.
The Role
The IT Service Manager / Support Manager will join the IT team of a growing top 40 accountancy firm with offices in central and southern England, line managing a support team of 4 split across 2 locations, as they seek to provide an exceptional support service to approximately 500 users. Responsibilities include leading the team and maintaining hands-on support, coordinating and managing software updates across the firm's IT systems, managing 3rd party supplier relationships, and being responsible for performance reporting, improving issue resolution time, compliance and security, and general system maintenance.
Benefits
- Up to 30 days' holiday
- Matched pension contribution
- Life assurance
- Health cash plan
- Flexible and hybrid working
- Solid IT support experience, coupled with existing experience of managing/leading IT service and supplier strategies
- Experience gained in a professional services or similarly structured environment (accountancy, legal, consultancy, etc.) is preferred
- A breadth of experience across standard Microsoft technologies, including Microsoft 365 and IT security protocols and compliance standards
- Proficiency in software and supplier management, systems maintenance, and technical troubleshooting
If you have any questions or would simply welcome a chat about this excellent IT Service Manager / Support Manager role and company, just call me or drop me an email, as I'd love to hear from you! If you think this role could be right for you and you'd like to learn more, then please apply now!
IT Service Manager, Support Manager, IT Manager
Corriculo Ltd acts as an employment agency and an employment business.
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