IT Service Desk Technician

Adria Solutions Ltd.; Alderley Edge; On-site; GBP 32,000; Full time

Job summary

Une entreprise de renom recherche un Technicien de support informatique pour maintenir et améliorer le fonctionnement quotidien de l'infrastructure IT. Le candidat idéal aura une solide expérience en support technique et en sécurité informatique, avec une capacité à travailler efficacement au sein d'une équipe. Vous aurez l'opportunité de contribuer à la gestion de systèmes complexes tout en assurant un service de premier ordre à l'échelle locale et internationale.

Benefits

21 jours de congés, augmentant chaque année jusqu'à 25 jours

Petits déjeuners gratuits

Repas subventionnés

Pension

Qualifications

• Expérience en support desktop - Win 10 & OSX.
• Gestion de la sécurité IT et des systèmes de réseau.
• Compétences en gestion et motivation d'équipe.

Responsibilities

• Évaluer régulièrement les systèmes IT pour satisfaire les besoins de l'entreprise.
• Surveiller la performance des systèmes pour garantir leur bon fonctionnement.
• Ingénierie et mise en œuvre des mesures de sécurité des systèmes informatiques.

Skills

Interpersonal Skills

Communication Skills

Desktop Support

Device Management

Education

ITIL Certification

Tools

Office 365

Azure Active Directory

Job description

IT Service Desk Technician – Cheshire - £32k

On behalf of our industry-leading client based near Wilmslow, Cheshire, we are recruiting for an IT Service Desk Technician. As IT Service Desk Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK but also across the globe.

The IT Service Desk Technician will be responsible for:

• Regularly evaluating our IT systems to ensure they meet the necessary business demands.
• Researching hardware and software technologies to decide if they offer improvements
• Oversee new system installation and setup and customise them for business needs.
• Monitoring system performance to ensure everything runs correctly and securely.
• Anticipating potential issues and identifying solutions
• Engineer, implement and monitor security measures for the protection of computer systems, networks and information.
• Upskilling team members about network security and best practices for computer usage.

The IT Service Desk Technician will have the following:

• Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a team
• Desktop Support – Win 10 & OSX
• Device management and monitoring
• ITIL – Focus on Service design/transition and operation
• IT security – client and server anti-virus, email anti-phishing and anti-spoofing, multi-factor authentication, firewall, web filtering.
• Office 365 Management and Administration – Experience of the full suite of apps including OneDrive, Yammer & Teams etc.
• Azure Active Directory – Setup/Deployment/Management

Benefits

• 21 days Holiday, increasing each year up to 25 days
• Free Breakfasts
• Subsidised lunches
• Pension

How to Apply if you’re Interested in this Job:

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IT Service Desk Technician – Cheshire – Up to £32k