IT Service Desk Analyst

Pearson Whiffin; Dartford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A reputable IT firm is seeking a Support Analyst to provide IT support across the UK. The role requires knowledge of Active Directory and Windows systems, as well as the ability to manage daily tasks and assist with small projects. This is an office-based position in Dartford, requiring a UK Driving license and personal transport.

Qualifications

• Experience in IT support is essential.
• Proficient with Active Directory, DNS, and DHCP.
• Must possess a UK Driving license and own transport.

Responsibilities

• Support clients across the UK with Windows systems.
• Perform daily maintenance tasks on systems and networks.
• Manage small low-level IT projects.

Skills

IT support background

Knowledge of Active Directory

Experience with Windows Operating Systems

Experience with IT Ticketing System

Experience with DNS and DHCP

Job description

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We are looking for a Support Analyst with knowledge of Active Directory as well as general Windows support to work as part of a team supporting clients across the UK. The role will be to preform daily tasks, maintain systems and networks for clients as well as small low-level projects.

This is an office-based role, to be based in the Dartford area and will require someone with a UK Driving license and their own transport.

Required Skills and Experience:

• Background working in IT support
• Knowledge of Active Directory, DNS and DHCP
• Experience of Windows Operating Systems
• Experience across the install, repair and upgrade of equipment
• Experience of working with an IT Ticketing System