IT Service Delivery Manager - Hybrid/UK/BE/NL - £45K-£55K - permanent

ZipRecruiter; London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading IT consultancy is seeking an IT Service Delivery Manager. This permanent hybrid role will involve managing service delivery to clients across the UK and Europe, with a focus on team development and client engagement. The successful candidate will benefit from a supportive work environment and various employee benefits.

Benefits

Enhanced Pension

Life insurance

Medical & Dental cover

Permanent Health Insurance

Generous Holiday Allowance

Career Development Opportunities

Health and Wellbeing Program

Employee Ownership Trust

Qualifications

• Minimum 2 years' Management Experience.
• Experience managing and delivering services to Clients.
• Excellent English written and verbal communication skills.

Responsibilities

• Manage the delivery of IT services to clients in the UK and Europe.
• Travel to UK offices and client locations.
• Engage and develop team members.

Skills

Management Experience

Technical Delivery

Service Delivery

Communication Skills

Leadership Skills

Job description

Job Description

IT Service Delivery Manager - Hybrid/UK/BE/NL - £45K-£55K - permanent role

OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Service Delivery Manager. We deliver a range of services from IT Consultancy, Software Project Development and Application Support Services for our corporate Clients covering Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations). As an employee-owned company (Employee Ownership Trust), after a qualifying period, the successful IT Service Delivery Manager will be able to contribute to the company's future vision and share in the profits.

The IT Service Delivery Manager role will involve travelling to our UK offices in Horsham and Borehamwood as well as travelling to meet with our clients which are UK and European Based.

Key Requirements include:

• Minimum 2 years' Management Experience
• Experience of working in a technical delivery role
• Experience of both managing and delivering services to Clients
• Line management experience
• Software management experience is a nice to have
• Excellent English written and verbal communication skills
• Team management and team development experience
• An engaging and personable attitude
• Strong leadership skills
• Ambitious and goal oriented

Our offer for the IT Service Delivery Manager:

• Salary between £45K -£55K, depending on experience.
• Variety of benefits, depending which country is the successful candidate based. In UK includes: enhanced Pension, Life insurance, Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit, joining the Employee Ownership Trust after a qualifying period, Flu jabs, Health and Wellbeing Program, Employee of the Month and Long Service Awards, etc.
• Generous Holiday Allowance - increases based on the length of service
• Supportive and collaborative working environment
• Variety of work
• Career Development - Opportunity to progress, both in terms of skills and experience for the motivated and talented individual.

This role is an exciting opportunity to join a well-established IT Consultancy working within a committed and experienced team.