IT Service Delivery Manager

Urban Roots Yoga; Leeds; On-site; GBP 45,000 - 55,000; Full time

Job summary

Urban Roots Yoga seeks an IT Service Delivery Manager to oversee client services and lead technical delivery initiatives. This mid-senior level position offers a competitive salary, career development opportunities, and a supportive work environment within a reputable IT consultancy.

Benefits

Salary between £45K - £55K, depending on experience

Pension, life insurance, medical & dental cover

Generous holiday allowance

Career development opportunities

Qualifications

• Minimum 2 years of management experience.
• Experience in a technical delivery role is preferred.
• Strong leadership skills and team management experience.

Responsibilities

• Managing and delivering client services in an IT context.
• Contributing to the company’s vision and participating in profit sharing.
• Travelling to UK offices and clients across Europe.

Skills

Management experience

Technical delivery

Client services delivery

Line management

Excellent English communication skills

Team management

Leadership skills

Job description

Join to apply for the IT Service Delivery Manager role at Urban Roots Yoga.

4 days ago Be among the first 25 applicants.

OCS Consulting plc is a leading IT consultancy with offices in the UK and Europe (Netherlands, Belgium, and Switzerland). We are recruiting a permanent IT Service Delivery Manager.

We deliver services including IT consultancy, software project development, and application support for clients across various sectors such as insurance, retail, FMCG, automotive, logistics & leasing, publishing, and charities (including UN organizations). As an employee-owned company (Employee Ownership Trust), the successful IT Service Delivery Manager will have the opportunity to contribute to the company's future vision and share in the profits after a qualifying period.

The role requires travelling to our UK offices in Horsham and Borehamwood, as well as visiting clients in the UK and Europe.

Key Requirements

• Minimum 2 years of management experience
• Experience in a technical delivery role
• Experience managing and delivering client services
• Line management experience
• Software management experience (preferred)
• Excellent English communication skills (written and verbal)
• Team management and development experience
• Engaging and personable attitude
• Strong leadership skills
• Ambitious and goal-oriented

What We Offer

• Salary between £45K - £55K, depending on experience
• Benefits vary by country, including pension, life insurance, medical & dental cover, health programs, and more
• Generous holiday allowance that increases with service
• Supportive work environment and career development opportunities

This is an exciting opportunity to join a reputable IT consultancy within a dedicated team.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and Consulting